Hotel Consultant

American Express Global Business Travel

13d

About The Position

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Global Business Consulting (GBC) is the consulting arm of American Express Global Business Travel. GBC brings the talent, tools and management consulting skills needed to lead our client’s T&E spend and improve their return on investment. GBC focuses on business and operational strategy, strategic sourcing and program optimization to help our clients manage their travel spend. Our specialized expertise includes: Policy, Change Management & Compliance, Travel Program Management, Business Intelligence, Travel Category Management (Air, Car and Hotel) and outsourced travel management The GBC team consists of Consultants from a wide variety of backgrounds such as Air/Hotel/Ground industries, travel, management consulting, IT consulting and general management. The primary area of focus for the position will be related to the Hotel practice line which spans corporate hotel program strategy design and execution including sourcing, program compliance, and optimization.

Requirements

• Consulting & Hotel Strategy Experience: 3-5 years in traditional consulting and/or hotel strategy, sourcing, and optimization roles
• Travel Industry Knowledge: Demonstrated experience and understanding of the travel industry, including corporate travel programs and dynamics
• Advanced Analytical Skills: Strong ability to think conceptually, evaluate alternatives, and recommend solutions using data interpretation and presentation
• Data Visualization Proficiency: Expertise with data visualization tools such as Tableau, Birst, Power BI, or similar platforms
• Hotel Platform Expertise: Experience managing hotel programs through platforms such as Cvent and related sourcing tools
• Financial & Business Operations Acumen: Knowledge of strategy, financial/business operations, and cost management
• Microsoft Office Mastery: Proficiency in Microsoft Office suite with strong concentration in Excel and PowerPoint
• Exceptional Communication Skills: Demonstrated ability to develop and deliver compelling internal and external presentations to diverse audiences
• Education & Credentials: Bachelor's degree required

Nice To Haves

• MBA strongly preferred
• PMI certification a plus

Responsibilities

• Lead Multi-Workstream Engagements: Execute complex consulting projects across multiple clients, prioritizing objectives and applying project management methodologies to deliver results within scope, quality standards, and timelines
• Apply Hotel Subject Matter Expertise: Leverage deep knowledge of hotel program strategy, sourcing, and RFP tools (Cvent, Sabre RFP, ReadyBid) to drive client program optimization and compliance
• Develop Data-Driven Insights: Analyze TMC travel data and supplier/third-party data to develop hypotheses, validate analyses, and create compelling recommendations that drive client ROI
• Create Custom Models & Scenarios: Build data visualizations and custom models using available datasets to support strategic decision-making and client presentations
• Manage Global Supplier Relationships: Lead supplier partnerships while representing both client and consultancy interests, navigating complex negotiations and maintaining strategic alignment
• Mentor Consulting Analysts: Partner with and guide junior team members, fostering their development while ensuring engagement quality and practice line growth
• Drive Client Value & Retention: Successfully navigate large global organizations, articulate project value to all stakeholder levels, and identify upsell and cross-sell opportunities to drive revenue growth
• Implement Organizational Change: Apply change management techniques to drive sustainable engagement impact, ensuring client adoption and long-term program success
• Distill Complex Strategy into Key Messages: Communicate sophisticated subject matter clearly to team members and clients, translating analysis into actionable insights

Benefits

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
• And much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees