Full-Time Hotel Arista Room Attendant

CityGate Hospitality•Naperville, IL

4d•$18 - $20•Onsite

About The Position

If you strive to be "The Best", we want to hear from you! Apply today at www.citygatecentre.com/jobs and be sure to take advantage of the $500 sign on bonus we're offering for this position! 90 Day Waiting Period Applies! Location: Hotel Arista Department: Housekeeping Reports to: Housekeeping Manager Status: Hourly Non-Exempt Compensation Range: $18.00/hr Starting Rate, $18.00 - $20.00 Compensation Range Age Requirements : Must be 18+ Additional Requirements: Must have open availability weekdays and weekends Role Summary: As a Room Attendant, you will take ownership of guest rooms, providing a clean, comfortable space. A room attendant is integral in creating a memorable and luxurious experience for guests.

Requirements

Education Must be able to speak and understand basic English.
Basic reading, writing, and math skills
Experience Background in Housekeeping or Janitorial Service.
Skills Individual must be honest, dependable, and like being in a position of responsibility.
Must enjoy working around people and be a “team player” within the framework of guest service.
Must have a neat and clean appearance
Must have a flexible schedule and be to work weekends and holidays.
Physical Requirements Must be able to lift up to 50lbs, with or without reasonable accommodation.
Must be able to push and pull carts and equipment weighing up to 50 lbs.
Must be able to walk and stand for up to 8 hours a day, with or without reasonable accommodation.
Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks.

Nice To Haves

Luxury housekeeping experience preferred.

Responsibilities

Attends and participates in daily pre-shift meetings.
Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning, and sanitizing bathrooms, removing trash/rubbish, etc.
Clean room refrigerators, coffee/tea maker, cups, glasses, etc
Wear safety protection equipment as provided in line with department regulations and any local legislative requirements
Handle and store chemicals inline with hotel regulations and any local legislative requirements
Greet and acknowledge guests, answer questions
Communicate room status via phone system to establish when service is completed, and rooms ready for guests.
Report any room they are unable to service (do not disturbs, no services) to supervisor.
Document any deficiencies or damages found in rooms, including mechanical and electrical problems using the ticketing platform as well as reporting to the supervisor.
Always follow established safety procedures, including use of safety button.
Immediately report any health and safety incidents, security breaches, or suspicious behavior to the supervisor or manager on duty.
Respond to guest special requests and take action to ensure guest satisfaction.
Be familiar with hotels recycling program and “green” cleaning initiatives to minimize waste within all areas of housekeeping.
Report, turn in, and /or log all lost and found items according to established procedures.
Maintain assigned housekeeping carts. Empty and stock at the end of each shift.
Work as part of a team and communicate with other departments effectively as per hotel procedures to ensure excellent quality and service.
May regularly assist with deep cleaning projects
Occasionally assist with Room Turndown duties
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform.

Benefits

The employer offers the following benefits to eligible employees in this position. Waiting periods, hours requirements and shared insurance premiums will apply. Full plan descriptions and additional details will be shared at the time of offer or upon request during the interview process.
Major Medical Plans, Dental and Vision Insurance - single or family options available at employee’s election
Basic Life & AD&D - 100% employer paid
Short-Term Disability - 100% employer paid
Supplemental Life, AD&D, Critical Illness, Accident and Disability – single or family options available at employee’s election
401(k) Plan & Matching Program
Employee Assistance Program
Paid Leave Time (up to 40 hours/year)
Paid Time Off (PTO)
9 Paid Holidays/Year
Paid Jury Duty Time
Paid Bereavement for immediate family members
Partially-Paid Parental Leave
Hotel/Restaurant Discounts
Pet Insurance
Incentive Programs