Part-Time Hotel Arista Greeter (Bell, Door Attendant, Driver)

CityGate HospitalityNaperville, IL
1d$17 - $19

About The Position

If you strive to be "The Best", we want to hear from you! Apply today at www.citygatecentre.com/jobs and be sure to take advantage of the $250 signing bonus we're offering for this position! 90 Day Waiting Period Applies! Location: Hotel Arista Department: Front Office Reports to: Front Office Leadership Status: Hourly Non-Exempt Compensation Range: $17.00-19.00/hour plus gratuity, commensurate with experience and education. Age Requirements : Must be 21+ Additional Requirements: Must have valid driver’s license. Must have open availability on Saturdays and Sundays. Role Summary: The Greeter position functions in a multi-capacity traditional role of Door, Bell Driver. Individuals in this position must provide a superior guest experience through excellent name recognition, the use of personal guest history, and the ability to jump into any number of roles as needed for an excellent, seamless guest experience.

Requirements

  • Education High school diploma or equivalent education
  • Must possess a valid Driver’s License and a clear motor vehicle record.
  • Neat and clean appearance.
  • Must be attentive, helpful, and courteous at all times.
  • Must have a flexible schedule and be available to work nights weekends, and Holidays
  • Must be able to walk and stand for up to 8 hours a day, with or without reasonable accommodation
  • Must be able to bend, stoop, squat, and stretch to fulfill job duties
  • Must be able to lift up to 75 pounds regularly
  • Must be 21+
  • Must have open availability on Saturdays and Sundays.

Nice To Haves

  • Experience Background in a luxury hotel environment or related field is strongly preferred.

Responsibilities

  • Welcomes the guest, assists with the guest’s immediate questions, and brings luggage into the hotel.
  • Upon arrival, obtains the guest’s name and passes it on to the Personal Host.
  • Remembers guest names and use them often throughout each guests’ stay.
  • Exchanges relaxed conversation while waiting with a guest.
  • Provides farewell ritual as outlined in SPPs.
  • Facilitates traffic flow into the front door and in the driveway and calls for outside transportation if necessary.
  • Transports guests to local businesses and attractions in the area.
  • Valet parks guests’ cars upon arrival and departure.
  • Accountable for upkeep and cleanliness of the hotel vehicles.
  • Examines limousines and any cars called by the hotel to make sure they are clean and up to luxury standards.
  • Maintains Log and write reports on any incident involving a guest, employees or property damage.
  • Maintains cleanliness of entrance inside and outside the hotel.
  • Performs related duties as assigned.
  • Performs related duties as assigned.
  • This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform.

Benefits

  • 401(k) Plan & Matching Program
  • Employee Assistance Program
  • Paid Leave Time (up to 40 hours/year)
  • Hotel/Restaurant Discounts
  • Pet Insurance
  • Incentive Programs
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