Hostperson - Tap - MGM Grand

MGM Resorts • Las Vegas, NV

12d • $23 • Onsite

About The Position

As a Hostperson at Tap in MGM Grand, your primary responsibility will be to warmly greet guests in a courteous, timely, and professional manner, ensuring a positive first impression. You will maintain a clean, organized, and well-stocked outlet while assisting Food Servers, Buspersons, and Food Service Runners with guest contact and table information. Join us in creating a welcoming atmosphere that enhances the overall dining experience for our guests!

Requirements

• Work varied shifts, to include weekends and holidays required
• Must be 18 years of age or older
• 2+ years of prior experience in a restaurant as a dining host preferred

Nice To Haves

• Experience with SevenRooms system preferred
• Experience in a high-volume restaurant preferred

Responsibilities

• Communicate with Restaurant Reservations regarding special orders, cake orders, special requests – responsible for conveying all such information to management
• Maintain knowledge of scheduled daily activities and in‐house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the restaurant
• Greet guests promptly as they enter the restaurant
• Answer phones, keep accurate count of reservations and handle reservation book
• Ensure menus have proper inserts and are current according to the most recent change, and replace all menus in poor condition
• Communicate the needs of the guests to the kitchen and management, inform management of guest reactions and comments, and assist management as needed to ensure smooth operation and quality service
• Frequently check back with guests who are waiting to be seated; make it evident to guests that they have not been forgotten and that tables are being prepared for them
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas; shut down podium and forward phones to voice‐loop at end of shift

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees