Host - Brunch

The Durham Hotel • Durham, NC

1d

About The Position

As a Host, you will be responsible for exceeding the customer expectations by providing them with friendly, prompt, and attentive service. Hosts are required to greet incoming and departing guests in a welcoming manner then seat the guest in the dining and bar areas while ensuring a smooth handoff to service staff.

Requirements

• Restaurant Experience: 1 year (Preferred)
• Remaining calm in a hectic, fast-paced environment.
• Demonstrating a high level of organization, attention-to-detail, and sense-of-urgency.
• Displaying a positive and outwardly friendly attitude toward guests and co-workers.
• Must be eligible to work in the United States.
• Must be able to work different shifts, including holidays, nights, and weekends. Must be able to work overtime as required.

Nice To Haves

• Restaurant Experience: 1 year (Preferred)
• High School diploma or equivalent, general education degree or international equivalent preferred.

Responsibilities

• Welcoming and thanking guests in a warm manner.
• Answering questions - accurately and politely.
• Maintaining a clean and organized waiting area.
• Answering the phone.
• Directing guests to areas of the hotel.
• Assisting servers, bussers, and managers during service.
• Performing opening, closing & side duties.
• Assuring the complete satisfaction of each and every guest.
• Performs other duties as assigned, requested, or deemed necessary by management.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED