Host
About The Position
In order to be successful as a Host, candidates will have a variety of duties to complete. Their main responsibility will be greeting customers at the door as they arrive, but other duties to note include: Guest Management: Handling guest lists, check-in procedures, and table reservations. Customer Service: Providing a welcoming atmosphere, addressing guest inquiries, and ensuring customer satisfaction. VIP Services: Coordinating VIP table reservations and bottle service. Guest Relations: Answer questions about the food and beverage menu, as needed Table management: Understand the needs of wait staff to ensure sections are not overcrowded Communication: Interacting with guests, staff, and management to facilitate a positive experience. Problem Solving: Addressing customer complaints and resolving issues efficiently. Promotional Activities: In some cases, hosts may also be involved in promoting the club or specific events. In essence, a host is the face of the Wiseguy Lounge, responsible for making a positive first impression and ensuring guests have an enjoyable time.
Responsibilities
- Greeting customers at the door
- Handling guest lists
- Check-in procedures
- Table reservations
- Providing a welcoming atmosphere
- Addressing guest inquiries
- Ensuring customer satisfaction
- Coordinating VIP table reservations
- Coordinating bottle service
- Answering questions about the food and beverage menu
- Understanding the needs of wait staff to ensure sections are not overcrowded
- Interacting with guests, staff, and management to facilitate a positive experience
- Addressing customer complaints
- Resolving issues efficiently
- Promoting the club or specific events
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
