The Roof at The Moore Host

The Moore • Miami, FL

2d

About The Position

At The Roof at The Moore, a Host is an integral part of creating a warm and welcoming atmosphere for our guests. You will be the first point of contact for guests, greeting them with a friendly smile and providing exceptional hospitality from the moment they arrive.

Requirements

• Previous experience as a Host or in a customer service role is preferred.
• Exceptional communication and interpersonal skills.
• Strong organizational skills.
• Ability to multitask and remain calm under pressure in a fast-paced environment.
• Positive attitude and a genuine passion for providing excellent hospitality.
• Flexibility in working hours, including evenings, weekends, and holidays based on business needs.
• Basic computer skills to manage reservation systems and communicate effectively.
• Physical stamina to stand for extended periods and move around the restaurant to assist guests.
• At least 18 years old.

Responsibilities

• Warmly greet guests upon their arrival, offering a friendly smile and a personalized and memorable first impression.
• Manage the seating and reservation system efficiently, ensuring accurate seating arrangements and timely table turnovers.
• Effectively communicate with guests to understand their seating preferences, special requests, and any specific needs.
• Provide accurate wait time estimates and maintain an organized list during peak hours.
• Collaborated closely with the server team to coordinate seating and ensure a smooth flow of guests throughout the restaurant.
• Maintain a clean and organized host area, including tidying up tables, managing coat check, and keeping the entrance welcoming and presentable.
• Monitor the dining room are to ensure all guests are attended to promptly and any potential issues are addressed proactively.
• Handle guest inquiries and concerns with professionalism and escalate issues to management when necessary.
• Collaborate effectively with other hosts and team members to ensure seamless transitions between shifts and effective communication.
• Willingness to come early to shift to attend all Pre-shifts.

Benefits

• We offer a highly competitive salary and benefits package.
• This is a chance to be part of a community that doesn't just follow trends — it sets them.
• The Moore is a place where your ideas and contributions will be celebrated.
• By joining us, you'll be stepping into an environment that nurtures personal growth and celebrates individuality.

What This Job Offers

• Education Level: No Education Listed