Host - Katsuya Century City
About The Position
sbe conceptualizes and develops innovative concepts that invite you to indulge in the extraordinary, redefining the hospitality experience through innovation and collaboration. As a global leader in lifestyle hospitality, sbe is an international brand that creates innovative concepts and award-winning experiences, including globally acclaimed culinary brands, critically acclaimed restaurants, lounges, and nightclubs. The Host Person position is responsible for meeting, greeting, and seating guests in a friendly, courteous, and professional manner. This role involves managing the flow of reservations to maximize the guest experience, answering the phone, and taking, tracking, and organizing reservations, to-go orders, and special requests.
Requirements
- Must have an exceptional personality and hospitality driven attitude
- Must be polished, professional, friendly, dynamic and able to multitask
- Must be a highly organized individual with the ability to handle numerous tasks at a time
- Able to take initiative in a VIP driven and guest service focused environment
- Ability to work in a fast-paced, high-pressure environment
- Has excellent verbal and written communication skills
- Maintains a "sense of urgency" attitude for the completion of responsibilities/tasks
- Must be at least 18 years of age or older
- Minimum of one (1) years relevant experience in high-end, service-focused environment.
- Must be able to provide documentation that shows you are authorized to work in the United States.
- Secure and maintain the current status of all required certificates, licenses, or registrations when required by local, state, or federal government agencies.
- ANSI approved Food Handler Card
- Responsible Beverage Service certificate recognized by the ABC.
Nice To Haves
- Prefer a minimum of one (1) year experience in a contemporary dining restaurant
- Experience with taking reservations a plus.
Responsibilities
- Ensures a seamless guest experience
- Approaches guest and collects information needed to assist with seat and bar arrangements.
- Maintains knowledge of the venue floor plan and table numbers, seating the room evenly and consistently per venue management’s instruction.
- Greets all guests warmly.
- Maintains a clean and organized reception area.
- Performs opening, running, and closing side work
- Manages the flow of reservations to maximize the guest experience
- Answering the phone and taking, tracking, and organizing reservations, to-go orders, and special requests
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
