Host - Uchiko Houston

Hai HospitalityHouston, TX
2dOnsite

About The Position

Hai Hospitality's Uchiko Houston restaurant is accepting applications for Hosts! In this role, you will support service by managing reservations and walk-ins, setting guest expectations, providing cocktail service for waiting guests, and creating memorable guest experiences. Hosts at Uchiko earn an average of $22 per hour (base pay plus tips). What you’ll do in this role: Acquaint yourself with our menu and Japanese cuisine. Learn about beer, wine, and sake through peer-led beverage training and provide excellent cocktail service while guests wait for their table Maintain awareness of pace of dining room and communicate with team to ensure smooth transitions during table turns Review, plan, and execute table placement and preference for reservations, communicating guest notes with managers and servers Build trust with guests and keep them updated while they wait for their table

Requirements

  • Must be able to effectively communicate with guests and other employees
  • Detect and identify safety issues, and comply with safety guidelines and standards
  • Lift and carry trays, dishes, equipment, and goods up to 50 lbs, stock inventory, and perform restocking duties
  • Must have the ability to stand and walk for extended periods
  • Bend, stoop, and reach to access various areas and items
  • Ability to work in a fast-paced, high-pressure environment
  • Ability to work in a variety of temperatures, both hot and cold
  • Lift, push, or pull objects such as tables and chairs to reconfigure seating arrangements
  • Ability to use kitchen equipment safely and efficiently, such as ovens, grills, and knives
  • Maintain a neat and organized workspace, including proper storage of supplies and cleaning of surfaces
  • Move quickly and efficiently to respond to customer needs
  • Ability to work in close proximity to coworkers in a crowded kitchen or serving area
  • Tolerate exposure to potential allergens and food odors
  • Maintain a professional and hygienic appearance, including proper uniform and personal grooming
  • Understand directives and communicate effectively with Leadership and coworkers
  • Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions

Responsibilities

  • Managing reservations and walk-ins
  • Setting guest expectations
  • Providing cocktail service for waiting guests
  • Creating memorable guest experiences
  • Acquaint yourself with our menu and Japanese cuisine
  • Learn about beer, wine, and sake through peer-led beverage training
  • Maintain awareness of pace of dining room
  • Communicate with team to ensure smooth transitions during table turns
  • Review, plan, and execute table placement and preference for reservations
  • Communicating guest notes with managers and servers
  • Build trust with guests and keep them updated while they wait for their table

Benefits

  • Medical / Dental / Vision / Accident insurance options available
  • Employee Assistance Program with mental health services available
  • Employer Matched 401k Savings plan
  • Opportunity to grow -- we promote from within almost exclusively
  • Dining discounts

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

101-250 employees

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