Ale Haus - Host

Ho-Chunk • Omaha, NE

10h • $15

About The Position

SUMMARY DESCRIPTION: The Host/Hostess is responsible for prompt, friendly greeting, and proper seating of all guests of the restaurant and ensuring the smooth operation of the front of the restaurant. Pay rate is $15.00/hour. We are currently hiring for PT night shifts and weekends.

Requirements

• Must be 19 years or older.
• High school Diploma or education equivalent required.
• Previous customer service experience preferred.
• Ability to interact with mobile devices and touch screen technology.
• Previous experience using Smart Phones and/or Tablets applications strongly preferred.
• Demonstrates commitment to guest service excellence and ethical conduct.
• Ability to secure and maintain NE Gaming License.
• Food Handler, ServSafe Certification, TIPS Alcohol Certification

Nice To Haves

• Previous customer service experience preferred.
• Previous experience using Smart Phones and/or Tablets applications strongly preferred.

Responsibilities

• Provides information on all aspects of available services and facilities for guests.
• Greets guests and arrange seating, monitors room atmosphere.
• Quotes accurate waiting times and handle guest waiting lists or reservations in accordance with established procedure
• Assists guest with special request.
• Communicates with co-workers and supervisor to ensure quality service.
• Maintains a seating chart for the restaurant including the bar and the lounge.
• Directs the flow of work for both wait staff and bus person.
• Updates the floor chart regularly throughout the shift.
• Cleans menus as required throughout the shift.
• Cleans and organizes the host stand daily.
• Light dusting and maintaining the work area.
• Assists wait staff as necessary with to go orders etc.
• Provides prompt, friendly greeting and proper seating of all guests of the restaurant.
• Ensures the smooth operation of the front of the restaurant.
• Comply with all departments and company rules and regulations.
• Attends periodic meetings and training sessions.
• Always present oneself in a neat and clean appearance.
• Performs other duties as assigned.

Benefits

• Federal Employees Medical Coverage
• Full Insurance Coverage offering 401K with Immediate Vesting & Company Match
• Quarterly Incentive Program
• Vacation, Holiday & Sick Days

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees