Host

Distinguished Vineyards•Dundee, OR

21d•Onsite

About The Position

We have an exciting opportunity for a Host to join the Argyle DTC team! Reporting to the tasting room manager, this role is responsible as the first and last person our guests see, the Tasting Room Host is an integral part our team, helping enable world-class customer service to all guests. This role is based in Dundee, Oregon and is a temporary, part-time hourly position, working 24 hrs a week, Friday, Saturday and Sundays.

Requirements

Previous experience in a fast-paced, guest-facing role; preference given to those with experience in wineries, restaurants, retail or as an administrative assistant.
Experience with reservation software/table management software
Hospitality Certificate, wine credential, or other post-high school educational pursuit.
Knowledge of and deep passion for wine and the wine industry.
Understanding of worldclass service and hospitality standards.
Knowledge of Willamette Valley including other wineries, restaurants, hotels and historical sites.
Has a strong work ethic in an independent environment while displaying attention to detail
Possesses professional appearance and demeaner
Exhibits team collaboration
Strong communication skills
Desire to learn
Ability to multi-task in a fast-paced environment
Must be able to provide U.S. Work Authorization without current or future sponsorship.

Responsibilities

Greet all guests upon arrival in a warm and welcoming manner
Consistently demonstrate best in class customer service skills and poise and tact in working with the public
Manage the table seating and assigning of wine ambassadors to our guests
Answer phone and email reservation inquiries and assists guests with scheduling
Assist guests in restaurant and lodging recommendations
Work cross-functionally with the guest services team
Handle routine purchasing transactions
Participate and assist with private group tastings and events at the winery
Help Bus and Polish Glass, pack wine orders, and assist in various side work tasks
Help clearing and setting tables as needed
Engage in proactive teamwork with all members of the Tasting Room team