Host Restaurant-Full Time, Gordon Ramsay Steak (Harrah's Atlantic City)
About The Position
Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest’s wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Immediately greets and seats guests with a smile and initiates the execution of the “great service experience”. Responsible for seating and rotating lines while recognizing and developing rapport with our VIP’s and AEP’s. Performs “satisfaction checks” when not seating guests. Oversees duties performed by the Dining Area Attendants to ensure fast and efficient turnaround of tables. Entertains guests and creates a fun-filled environment by circulating throughout public areas of the facility as assigned. Maintains knowledge of all menu items and other pertinent information regarding the outlet. Promotes Harrah’s and acts in a professional and courteous manner. Exhibits a positive, outgoing personality. Performs “station” and “side work” checks, voids checks as directed by policy and assists with administrative duties as assigned. On occasion, may perform non-union restaurant duties as assigned.
Requirements
- High school diploma or equivalent
- Outstanding public relations skills
- Outgoing personality
Nice To Haves
- Entertainment background or restaurant experience
- Knowledge of MICROS system
Responsibilities
- Consistently demonstrates superior customer service skills
- Maintains an upbeat and positive attitude
- Creates an atmosphere of luck and celebrates guest’s wins
- Greets and seats guests
- Responsible for seating and rotating lines while recognizing and developing rapport with our VIP’s and AEP’s
- Performs “satisfaction checks” when not seating guests
- Oversees duties performed by the Dining Area Attendants
- Entertains guests and creates a fun-filled environment
- Maintains knowledge of all menu items
- Promotes Harrah’s and acts in a professional and courteous manner
- Performs “station” and “side work” checks
- Voids checks as directed by policy
- Assists with administrative duties as assigned
- May perform non-union restaurant duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
