Host Person - Oyster Bar
About The Position
The Host(ess) provides exceptional customer service to both our internal and external guests. A smile, kindness, courtesy, and industry knowledge are all pre-requisites of the job. Greeting and seating guests, managing the reservation system, and keeping a clean and organized workstation are the daily responsibilities for this position. Customer service, salesmanship, timeliness, and being a team player are the values that make our Hosts and the property successful. Responsible to perform all duties according to policies, procedures, alcohol laws, guidelines, and Internal Controls.
Requirements
- 1 year Host experience in a fast-paced environment, required
- Food Handler Certification, required
- High School Diploma/GED, required
- Must be 21 years of age or older
- Must have basic mathematical skills
- Hep A vaccination on, or before, first day of work
- Must be able to work Weekends, Nights and Holidays
- Able to effectively communicate in English via verbal and written
Responsibilities
- Smiles, provides exceptional customer service, and always treats guests and coworkers with respect.
- Participate regularly in departmental and company meetings.
- Manages the reservation system, greets and seats guests, sets server rotation, and controls the flow of dining areas.
- Knowledgeable in the products the company serves.
- Understands customer service and execution of standards is what makes this position successful for the company and the team members.
- Sets and keeps restaurant workstations and the surrounding areas properly stocked, clean, safe, and organized.
- Ability to uphold great communication with guest, build rapport, and engage in friendly conversations.
- Communicates all guest service opportunities and product shortages or issues to management.
- Serves food/drink, greats and seats guests, busses, and runs food/drink, does side work, plus any other normal functions required to service our guests under normal operating conditions.
- Follows the company’s attendance policy as well as other rules and regulations set forth in the handbook.
- Able to satisfactorily complete assignable work tasks requested by the departmental leaders
- Immediately report any safety hazards, problems, or maintenance issues to the appropriate party
- Ensures the proper steps of service, and our guests needs, are being met.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
