Host/Hostess

Birdie's Links and Drinks

139d

About The Position

The Host provides warm, friendly, and immediate greetings to guests at the door. Seats, and presents clean menus to guests in a friendly, professional, and quick manner.

Requirements

Excellent communication skills (verbally interacts with management, servers, team members and guests)
Must be able to read, write, and determine wait time based on company’s procedures
Must visually scan restaurant for clean, unoccupied tables
Strong organizational skills and ability to multi-task
Knowledge of workplace safety procedures

Nice To Haves

Previous training experienced preferred

Responsibilities

Greet and seat guests, present menus to guests and inform them of special menu items
Treat guests in a manner to ensure their complete satisfaction
Run the floor plan board
Observe tables and keep track of clean, dirty, and occupied tables
Take guest information for waiting list and quote wait time to guests accurately when tables are not immediately available
Clean, organize, and stock menus at host area
Answer phone and questions concerning the menu and restaurant
Interact with guests coming in and as they leave, ensuring a positive dining experience
Fill to go orders, if applicable
Maintain restrooms throughout shift
Perform other duties as assigned