Host/Hostess - The Tides Beach Club

EOS•Kennebunkport, ME

14h•Onsite

About The Position

Set just steps from Goose Rocks Beach, Tides Beach Club Restaurant is a vibrant coastal retreat known for its stylish ambiance, fresh seafood-driven menu, and exceptional guest service. We’re seeking a friendly and professional Host/Hostess to join our team and help create unforgettable dining experiences by being the first and last impression for our guests. As a Host/Hostess, you’ll be the welcoming face of the Tides—greeting guests with warmth, managing reservations and seating with efficiency, and ensuring the front-of-house runs smoothly throughout each service. As part of the Kennebunkport Resort Collection, Tides Beach Club operates seasonally with a focus on high-quality, hospitality-driven service. This is a great opportunity to be part of a beloved destination and contribute to a standout coastal dining experience. Job Summary: This position requires a detail-oriented individual with excellent communication skills, strong planning and problem-solving skills, and the ability to stay organized and multi-task in a very busy setting. Major responsibilities include ensuring guests are greeted immediately and guest needs are responded to quickly, properly booking the restaurant (using the Open Table System) to maximize the number of guests received, and maintaining a consistent flow of guests' orders to the kitchen while ensuring guests are satisfied.

Requirements

This position requires a detail-oriented individual with excellent communication skills, strong planning and problem-solving skills, and the ability to stay organized and multi-task in a very busy setting.
Must be able to be on feet for the entire length of shift

Responsibilities

Responsible for answering incoming telephone calls and reservation email correspondence
Greeting/directing hotel guests/staff and/or the general public
Monitors and maintains acceptable guest turn times
Oversee and manage all nightly bookings through OpenTable reservations system
Engaging in clear, consistent communications with leadership and restaurant staff on a frequent basis
Be cordial with and engage with guests enjoying lobby space
Tend to guests seated at outdoor spaces to ensure their needs are met
Clear used dishware and glasses as needed
Assist servers and leadership in completing a smooth shift including helping with side work, cleaning, and being proactive with shift time
Must know how to prioritize, delegate and respond in a timely fashion
Must be able to work quickly under pressure while maintaining hospitality
Any other duties assigned by the manager on duty
Must be able to be on feet for the entire length of shift

Benefits

Employer-subsidized medical, dental, and vision insurance
Company-funded $25K in complimentary life insurance and $1K/mo. in disability
Optional Disability, Life and AD&D, Critical Illness, and Accident Insurance options
Additional Health & Wellness benefits including prescription and gym membership discounts
Generous Paid Time Off package including Employer Paid Leave plus immediate Paid Vacation accruals
Flexible and understanding work-life equality
Family Matters Program of 3+ months paid parental leave for new parents
401k employer match, up to 4% of salary
Competitive wages with ongoing market analysis with annual performance evaluations and compensation adjustments
Discounted employee and immediate family hotel rates as low as $59 per night at EOS Hospitality portfolio locations
Food and Beverage discount of 50% Off at EOS Hospitality portfolio locations
Gold Card annual complimentary restaurant allowance for managers
Discounted lodging rates from New England Inn & Resort Association partners
Pathways for growth and professional development including training and tuition reimbursement
Relocation assistance to temporary employer housing
Incentive opportunities for both hourly and managerial roles
Supportive, open workplace culture
Company-funded Employee Assistance Program for life and mental health resources