Embassy Suites

SQUAREONE HOLDING COMPANY•Chattanooga, TN

6d•$14 - $17

About The Position

As a Host/Hostess, you will be responsible for greeting and seating guests courteously, quickly, and efficiently with a sincere, positive, pleasant and enthusiastic attitude. A qualified applicant must have excellent communication skills and the willingness to work with others as a team, able to lift 25-50 pounds, and exert fast-paced mobility for periods of up to 8 hours in length. This position also requires you to use motion that entails pushing, pulling, stretching, and continuous bilateral use of fingers and wrists. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our ONE TEAM. ONE VISION philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America.

Requirements

Complete all required training
Adhere to all standard operating procedures and property specific brand standards
Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests
Provide personalized, friendly service to each and every guest
Greet guests arriving and departing the restaurant
Seat guest at an appropriate table for their partyâ€™s size and needs
Assist bussers and servers as needed
Provide appropriate wait times and handle pressure situations with tact and professionalism

Responsibilities

Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, associate issues, etc.
Must be responsible for safety and security of guests, fellow associates, and hotel assets
Have knowledge of fire alarm system and evacuation procedures
Able to report to all scheduled shifts
Able to communicate effectively in writing, verbally, and in person
Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays
Is organized, honest, and works well with others
Maintain a clean and attractive work area, uniform, and person
Has the highest degree of integrity and is humble, living by the Golden Rule
Able to work with people from diverse cultures and backgrounds
Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service.
Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds
Can perform work for 8 hours and work in a restrictive space/environment
Must have eyesight enabling vision both near and far
Must be able to use/lift arms for up to 8 hours
Must be able to handle heat and stress
Have finger dexterity for operating equipment
Must speak in a clear, understandable voice, hear at a basic level, and understand English
Must be able to write