2026 April-October Seasonal Host/Hostess

Custer State Park Resorts•Custer, SD

About The Position

Supervises and coordinates activities of dining room personnel to provide fast and courteous service to dining room guests by performing the following duties: Responsibilities Provides excellent guest service. Is thoroughly familiar with the property and all its services. Is generally familiar with other lodges and activities in CSP. Is thoroughly familiar with dining room menu and service procedures. Takes reservations and inquiries over telephone. Schedules dining reservations and arranges parties or special services for dinners. Greets guests, escorts them to tables and provides menus. Seats guests in such a way as to minimize the dining room and be fair to the serving staff. Inspects dining room serving stations for neatness and cleanliness and requisitions table linens and other dining room supplies for tables and serving stations. Prepares beverages and expedites food orders. Operates cash register/POS system and is responsible for the accuracy of all postings. Collects payment from customers. Keeps work area clean and uncluttered. Totals receipts at end of shift to verify sales and clears cash register. This includes, but is not limited to, balancing and batching credit card payments, balancing and verifying in-house as well as resort-to-resort room charges and recording and paying our server tips and cash. May be assigned other duties, sometimes in other departments, as the need arises to support fellow staff members in achieving the company mission.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge and/or ability required.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Requires grasping, writing, standing, walking, repetitive motions, listening and hearing abilities and visual acuity.
Talking and hearing occurs continuously in the process of communicating with guests, supervisors and other associates.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Required to use hands, reach with hands and arms, climb or balance, and kneel, crouch, or crawl.
The associate must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Nice To Haves

Prior experience and/or training desirable, but not required.

Responsibilities

Provides excellent guest service.
Is thoroughly familiar with the property and all its services.
Is generally familiar with other lodges and activities in CSP.
Is thoroughly familiar with dining room menu and service procedures.
Takes reservations and inquiries over telephone.
Schedules dining reservations and arranges parties or special services for dinners.
Greets guests, escorts them to tables and provides menus.
Seats guests in such a way as to minimize the dining room and be fair to the serving staff.
Inspects dining room serving stations for neatness and cleanliness and requisitions table linens and other dining room supplies for tables and serving stations.
Prepares beverages and expedites food orders.
Operates cash register/POS system and is responsible for the accuracy of all postings.
Collects payment from customers.
Keeps work area clean and uncluttered.
Totals receipts at end of shift to verify sales and clears cash register.
May be assigned other duties, sometimes in other departments, as the need arises to support fellow staff members in achieving the company mission.