Host/Hostess, JBs Restaurant
About The Position
Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. Join the team and love your job! The team at Margaritaville Lake Resort is here to create and deliver fun and escapism for our guests, and serving excellent food is at the very heart of that. With good pay, extensive benefits and a family atmosphere, we are looking for a confident and welcoming individual to greet and sit guests at JBs Boathouse Restaurant. As the Restaurant Cashier and Host you will welcome guests to the restaurant, seat them to maintain appropriate numbers in each server area and answer calls for reservations or inquiries.
Requirements
- Must be at least 16 years of age
- Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
- Ability to accurately report information.
- Ability to scrupulously follow all Driftwood and hotel policies and procedures.
- Projects and assignments are completed thoroughly, professionally, and with care.
- Adjusts to high-pressure conditions and is open to change.
- Consistently maintain positive demeanor.
- Assumes responsibility for personal growth and development.
- Adheres to Driftwood and Margaritaville Lake Resort uniform, grooming and appearance standards.
- Conducts him\herself professionally at all times.
- Minimum lifting/pulling of 40 pounds.
- Being on feet for an entire shift, possibly 8 hours or more.
- Pushing, bending, stooping, upward reaching, manual dexterity.
- Hearing, writing, typing.
Nice To Haves
- Relevant training and experience preferred.
Responsibilities
- Greet all guests in a warm and enthusiastic manner, provide silverware and appropriate menus, and advise of any daily specials.
- Seat guests in appropriate sections and fairly to all servers.
- Answer the telephone after no more than three rings, including room service, and assign orders to servers.
- Handle closing of guest transactions in restaurant and room services, close out register, and balance out cash for shift.
- Set up host stand with menus, blank checks, cash trays, register tape, candy, change, vouchers, etc.
- Check tables to ensure proper set up for each shift.
- Check guest tables to ensure guest service and food quality are satisfactory and up to Driftwood and hotel standards.
- Notify a manager immediately of any guest complaints.
- Use proper etiquette guidelines for seating guests.
- Practice and observe all safety rules and procedures.
- Assist all service personnel in any duties as requested.
- Maintain and follow all cash handling procedures.
- Ability to accurately use various office software.
- Utilizes protective equipment.
- Reports unsafe conditions to supervisor/manager.
- Reports accidents, injuries, near-misses, property damage or loss to supervisor/manager.
- Provides for a safe work environment by following all safety and security procedures and rules.
- All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
- Perform any related duties as requested by supervisor/manager.
- Assists other Restaurant Personnel when needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
