Restaurant Host/Hostess

Mr C Coconut Grove•Coral Gables, FL

About The Position

Are you a hospitality enthusiast searching for a new experience in South Florida and have a love for genuinely exceeding expectations? Bellini at Mr. C Coconut Grove is looking to hire a Host or Hostess who constantly attends to customers’ needs in a friendly, welcoming way while taking and delivering their orders quickly and accurately with excellent customer service. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, and a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), parking, and meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! WHO WE ARE? From the fourth generation hospitality leaders, brothers Ignazio and Maggio Cipriani, comes Mr. C Miami Coconut Grove. An oasis within bustling South Florida surrounded by breathtaking views of Biscayne Bay and the Coconut Grove skyline. Designed by the world-renowned architecture firm Arquitectonica, the hotel’s interior features a nautical motif by Martin Brudnizki Design Studio. A total of 100 guestrooms and suites with private outdoor terraces, a new Italian dining concept with indoor and outdoor seating and its rooftop Bellini Restaurant and Bar provide guests with attentive European service, complimented by luxury accommodations and amenities. YOUR ROLE AS A HOST OR HOSTESS We are looking for a Host or Hostess to join our team and be the first point of contact for our guests. Host/Hostess responsibilities include greeting guests, providing accurate wait times, and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts. Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests.

Requirements

Able to speak, read, write, and understand the primary language(s) used in the workplace
Excellent communication skills (via phone and in-person)
Understanding of restaurant etiquette
Familiarity with health and safety regulations
Experience in managing reservations
Demonstrable customer service skills
Strong organizational skills with the ability to monitor the entire dining and bar area
Availability to work in shifts as needed
Good physical condition to walk and stand during an entire shift
Knowledge of the city, particularly tourist attractions, and the ability to communicate clear directions to these attractions and facilities.
Auditory and visual abilities to observe and detect signs of emergency situations.
Able to stand and exert well-paced mobility for an extended period of time.
Able to lift up to 25 lbs. and on a regular and continuing basis.
Able to bend, stoop, kneel, reach, push, pull, twist, walk, crouch, squat, and stretch to fulfill tasks.
Verbal, auditory and visual interactions occur continuously in the process of communicating with guests, supervisors, and other employees.
Minimum of one year of previous work experience is required.
Ability to obtain and/or maintain any government-required licenses, certificates, or permits.
All Employees must maintain a neat, clean and well-groomed appearance per Cipriani standards.