Host - Matchbox (Rockville)

Thompson Hospitality Services • Rockville, MD

58d • Onsite

About The Position

Become an integral part of the Matchbox team as a Host/Hostess and be the welcoming face of our vibrant restaurant. As a Host, you will create a warm and inviting atmosphere, ensuring that every guest feels valued and has an exceptional dining experience from the moment they step through our doors. If you have a friendly and outgoing personality, excellent communication skills, and a passion for providing outstanding customer service, join us and be a part of a dynamic team that brings people together through great food and hospitality.

Requirements

• Experience in high volume, upscale causal dining or an equivalent service environment preferred.
• Able to work flexible shifts and schedules, inclusive of weekends, and some holidays.
• Ability to stand and walk for extended periods (up to 6-8 hours).
• Lift and carry up to 20 lbs (e.g., menus, high chairs, booster seats).
• Reach, bend, and stoop occasionally.
• Use hands and arms to operate reservation systems and phones.
• Clear verbal communication skills and ability to interact with guests in a busy environment.
• Ability to remain calm and composed while multitasking in a fast-pace setting.

Responsibilities

• Greet and welcome guests with a friendly and positive attitude, creating a warm and inviting atmosphere.
• Manage the waitlist and seating arrangements efficiently, ensuring accurate and timely seating of guests.
• Provide accurate and helpful information to guests regarding menus, specials, and restaurant policies.
• Maintain cleanliness and organization at the host stand and lobby area, making a great first impression on guests.
• Coordinate with the serving staff and kitchen team to ensure smooth and efficient flow of guest seating and service.

What This Job Offers

• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees