Masselows Steakhouse - Host / Hostess
About The Position
Summary of Functions: The host/hostess monitors and coordinates activities within Masselow's dining room & Fireside Lounge, to provide fast and courteous service to patrons by performing the following duties. Essential Duties and Responsibilities Ensures compliance with the Kalispel Tribe of Indians- Internal Controls, and Northern Quest Policies and Procedures. Performs as a team member with supervisor, bussers, and servers in maintaining a smooth and efficient shift.Welcome guests in an appropriate manner, escort them to tables, and provide menus. Provide attentive and friendly service and invite guests to return, greets the guests upon leaving. Help busser in restaurant as needed. Communicate all food and service complaints to the Supervisor. Be able to educate guests about the daily specials. Keep your area well stocked and organized. Answer the phone in a pleasant and inviting manner. Seat guest using proper seating rotation. Accommodate guest preferences to the best of your ability while maintaining a great attitude. Keep in constant communication with servers and bussers to ensure a great guest experience. Available and willing to work any changes in hours deemed necessary for Business Levels. Responsible for maintaining a good attendance record. May be required to be a panelist for the Internal Review Hearings. This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned.
Requirements
- High school diploma or general education degree (GED).
- Ability to obtain a Kalispel Tribal Work Permit.
- Washington State Food Handlers Certification. - must be obtained within the first 14 of start date.
- Hepatitis A vaccination.
- Available to work nights, weekends and holidays as required.
- Requires the ability to lift and/or move objects weighing up to 25 pounds.
Nice To Haves
- Prior host/hostess and cashier experience preferred
- Skill in identifying and resolving problems under pressure conditions.
Responsibilities
- Monitors and coordinates activities within Masselow's dining room & Fireside Lounge
- Ensures compliance with the Kalispel Tribe of Indians- Internal Controls, and Northern Quest Policies and Procedures.
- Performs as a team member with supervisor, bussers, and servers in maintaining a smooth and efficient shift.
- Welcome guests in an appropriate manner, escort them to tables, and provide menus.
- Provide attentive and friendly service and invite guests to return, greets the guests upon leaving.
- Help busser in restaurant as needed.
- Communicate all food and service complaints to the Supervisor.
- Be able to educate guests about the daily specials.
- Keep your area well stocked and organized.
- Answer the phone in a pleasant and inviting manner.
- Seat guest using proper seating rotation.
- Accommodate guest preferences to the best of your ability while maintaining a great attitude.
- Keep in constant communication with servers and bussers to ensure a great guest experience.
- Available and willing to work any changes in hours deemed necessary for Business Levels.
- Responsible for maintaining a good attendance record.
- May be required to be a panelist for the Internal Review Hearings.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
