Host- Hostess ~Glenwild Golf Club & Spa is looking a Host-Hostess for the summer starting in late April

Glenwild•Park City, UT

27d•Onsite

About The Position

Glenwild Golf Club & Spa is looking a Host-Hostess for the summer starting in late April Glenwild is a private members club located at Kimball Junction, Park City, just 25 minutes from Salt Lake City. We are looking for professional, energetic Host-Hostess to join our experienced F&B staff. As a Host-Hostess, you must be friendly, outgoing and possess good communication skills. The member's experience should be enjoyable and you play a major role in the overall picture. The Host-Hostess should be organized, able to think and act quickly and effectively while retaining self-composure; be member sensitive and possess a sense of timing required to handle the restaurant needs; and take pride in personal appearance while showing dedication to your job. Education and Experience: At least 1 year previous experience in a customer service role, preferably in a luxury private club, resort or high-end restaurant preferred but not required. Knowledge of the following: five star customer service; casual, fine dining and banquet food and beverage service; and computers (Microsoft Word and Outlook) – point of sale system experience a plus

Requirements

Able to work weekdays and weekend evenings.
Ability to work any day of the week, including Saturdays, Sundays, and holidays.
Flexible and long hours sometimes required; long hours standing and/or walking
Must have professional appearance and follow our dress code.
Be dependable, on-time and a hard worker.
Must be able to convey information and ideas clearly
Must work well in stressful, high pressure situations
Must maintain composure and objectivity under pressure
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
Must be effective at listening to, understanding, and clarifying the concerns and issues raised by guests
Must be able to read, speak and write in English
Have dependable transportation or a reliable way to get to Kimbal Junction (about 25 minutes from Salt Lake City).

Nice To Haves

At least 1 year previous experience in a customer service role, preferably in a luxury private club, resort or high-end restaurant preferred but not required.
Extra consideration will be given to candidates with flexible availability.
Knowledge of the following: five star customer service; casual, fine dining and banquet food and beverage service; and computers (Microsoft Word and Outlook) – point of sale system experience a plus
point of sale system experience a plus

Responsibilities

Maintain high standards of personal appearance and grooming, which include wearing proper attire and name tag when working
Comply at all times with Glenwild standards and regulations to encourage safe and efficient Club operations
Maintain a warm and friendly demeanor at all times
Greet all members and guests warmly – locate their reservation if applicable – make note of special preferences – seat accordingly
Ensure that all members and guests are wished a fond farewell upon their departure – no one should leave the dining areas without being offered a sincere 'thank you' and wishing them a good day (morning, afternoon or evening)
Ensure menus are immaculate, accurate and kept orderly – be proactive in coordinating printing with concierge as needed
Performs other duties as required by your manager
Employee leads by example, consistently conveying a positive attitude, passion and pride in your work
Approach all encounters with members, guests and fellow employees in a gracious, attentive, courteous and service-oriented manner
Conduct