Host/Hostess PT- The Americano

IHG • Atlanta, GA

23h • Onsite

About The Position

As the  Host/Hostess, you will welcome guests to restaurant, seat them, and
accept payment when they are done.

DUTIES AND RESPONSIBILITIES:

Greet guests in a prompt and courteous manner; seat guests ensuring a
balanced workload among servers.  Maintain accurate waiting list as needed. 
Alert guests when table is available. 
Receive payments and process transactions according to established policies
and procedures; give correct change; balance cash drawer at close of shift;
complete all opening/closing paperwork; document voids on void balance sheet.
Promote teamwork and quality service through daily communication and
coordination with other departments. 
May process take-out orders; may answer room service phone and process room
service orders; practice up-selling techniques.
May routinely clear and reset tables and assist with opening tasks such as
assigning stations to servers.
May be asked to handle guest complaints and special requests.
May assist with other duties as assigned. 

Qualifications and Requirements:

Basic reading, writing and math skills and 6 months cash handling experience or
food service experience.

This job requires ability to perform the following:

Carrying or lifting items weighing up to 50 pounds (plates, utensils, menus,
etc.)
Handling food objects, products and utensils
Using a keyboard
Bending, stooping, kneeling

Other:

Communication skills are utilized a significant amount of time when
interacting with guests, wait staff, cooks, and supervisor.

Reading and writing abilities are utilized often when taking orders,
completing paperwork, etc. 
Basic math skills are frequently used when handling cash and credit,
quantities, and variances.

May be required to work nights, weekends, and/or holidays.

What we offer:

The hourly pay rate for this role is $17.75

We offer a comprehensive package of benefits including paid time off,
medical/dental/vision insurance, 401(k), and many other benefits to eligible
employees. Additionally, hotel discounts worldwide are available as well as
access to a wide variety of discount programs and the chance to work with a
great team of people. Most importantly, we'll give you the room to be yourself.

IHG is an equal opportunity employer: Minorities/ Females/ Veterans/ Disabled.

Don't quite meet every single requirement, but still believe you'd be a great
fit for the job? We'll never know unless you hit the 'Apply' button. Start your
journey with us today.

Important information:

The salary range listed is the lowest to highest pay scale we, in good faith,
believe we would pay for this role at the time of this posting. We may
ultimately pay more or less than the posted range, and the range may be
modified in the future. An employee’s pay position within the pay range will
be based on several factors, including relevant education, qualifications,
certifications, experience, skills, seniority, geographic location,
performance, shift, travel requirements, sales or revenue-based metrics, and
business or organizational needs.
No amount of pay is considered to be wages or compensation until it is
earned, vested, and determinable. The amount and availability of any bonus,
commission, or other form of compensation allocable to a particular employee
remain in the Company's sole discretion unless and until paid and may be
modified at the Company’s sole discretion, consistent with the law.
If you require reasonable accommodation during the application process,
please click here [https://careers.ihg.com/en/faq/#heading-6].
IHG does not accept applications, inquiries, or unsolicited CVs/resumes from
staffing or recruiting agencies. Please click here
[https://careers.ihg.com/en/faq/#heading-7] for our agency policy.
If you are a resident of or applying to a job opening in the State of
Washington, please click here [https://careers.ihg.com/en/faq/#heading-9] to
read about applicable benefits.

Requirements

• Basic reading, writing and math skills and 6 months cash handling experience or food service experience.
• Carrying or lifting items weighing up to 50 pounds (plates, utensils, menus, etc.)
• Handling food objects, products and utensils
• Using a keyboard
• Bending, stooping, kneeling

Responsibilities

• Greet guests in a prompt and courteous manner; seat guests ensuring a balanced workload among servers.  Maintain accurate waiting list as needed.  Alert guests when table is available.
• Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet.
• Promote teamwork and quality service through daily communication and coordination with other departments. 
• May process take-out orders; may answer room service phone and process room service orders; practice up-selling techniques.
• May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers.
• May be asked to handle guest complaints and special requests.
• May assist with other duties as assigned.

Benefits

• paid time off
• medical/dental/vision insurance
• 401(k)
• hotel discounts worldwide
• access to a wide variety of discount programs

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed