Host Home Care Coordinator

MosaicUrbandale, IA
2d

About The Position

Do you have a passion for empowering individuals with intellectual and developmental disabilities to live fulfilling lives? Are you a skilled communicator and problem-solver who thrives in a collaborative environment? If so, join Mosaic as a Mosaic at Home Coordinator and make a real difference in the lives of the people we serve. At Mosaic, we relentlessly pursue opportunities that empower people to live a meaningful life in a caring community. As a Mosaic at Home Coordinator, you will play a vital role in ensuring individuals receive personalized support and have a voice in their own lives.

Requirements

  • A Bachelor’s degree is preferred;
  • A minimum of two years of related work experience is required.
  • Valid Driver's license.
  • Passion for Mosaic’s mission.
  • Strong communication and relationship-building skills.
  • Experience in behavior management and knowledge of regulations.
  • Excellent planning and problem-solving skills.
  • Computer proficiency.

Nice To Haves

  • Previous experience working with people with intellectual disabilities is a plus.

Responsibilities

  • Build Meaningful Connections: Develop and maintain strong relationships with individuals receiving support, their families/guardians, home providers, direct care workers, and other stakeholders, providing exceptional customer service every step of the way.
  • Empower Communication: Help individuals express their goals, dreams, and needs, ensuring their voices are heard and their preferences are respected.
  • Facilitate Successful Matches: Monitor the relationships between individuals and their home providers or direct care workers, ensuring a positive and supportive match.
  • Develop Personalized Support Plans: Collaborate with the service planning team to create Individual Support Plans that reflect each person's unique wishes and needs, while adhering to policy and regulatory requirements.
  • Oversee Contracted Services: Oversee service delivery and contractual compliance and complete visits with the individual and home provider in the home environment or service environment.
  • Provide On-Call Support: Be available to provide assistance to Mosaic at Home Providers and Direct Care Workers as needed, ensuring consistent support and problem resolution.

Benefits

  • Competitive Benefits: We offer a comprehensive benefits package after 60 days of employment including health, dental, prescription plans, life insurance, short and long term disability, tuition assistance, 403b retirement plan.
  • Paid time off hours (this benefit starts accruing day 1 with ability to use immediately) and DAILY PAY - you can choose to access your pay every day or the normal biweekly pay.
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