PT Host - Double Cut

Kalahari Resorts & Conventions•Wisconsin Dells, WI

About The Position

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality. But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued. Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa. Host/ess – Double Cut Steak House Kalahari Resorts & Conventions is seeking a Host/ess for our Double Cut Steak House. In this role, you will provide a warm and friendly greeting with a smile and responsive service for all dining guests. You will manage the efficiency and timeliness of seating guests to their tables with their wishes in mind. As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll provide a warm welcome, managing waiting times efficiently, and setting a positive tone for the visit. You’ll support the team by coordinating with the servers and other team members to maintain an organized and friendly dining environment.

Requirements

General food and beverage knowledge is required, along with at least one year of high-volume experience in an upscale dining environment.
Ability to operate a point-of-sale and phone system.
Must be able to read and comprehend simple instructions, short correspondence, and memos.

Nice To Haves

Open Table experience preferred.
Bi-lingual skills are preferred but not required.

Responsibilities

Greet and welcome guests, in a friendly manner, escorting them to the assigned dining area. Rotate tables when seating guests throughout the shift.
Call out name and number of party when tables become available in a courteous and friendly manner with a pleasant, professional, and clear tone of voice.
Upon seating, present menus; announce server’s name. Inspect table for proper presentation and completeness.
Be ready and willing to assist fellow associates (servers, bussers, co-host/hostess, and management) as situations rise.
Answer telephone with the proper Kalahari Resort verbiage.