Host/Cashier - Rise

Hard Rock Hotel & Casino Ottawa
Onsite

About The Position

Under the direction of Restaurant Management, the Host/Hostess serves, welcomes and greets guests at the restaurant, obtains information from guests, and ushers guests to seats, ensuring a positive guest experience. This role also involves entering guest checks into the computer system, applying monies received, and making accurate change. The host/hostess must maintain strong communication with management and servers regarding guest information to ensure a positive and professional guest experience and must conduct themselves in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.

Requirements

  • High School Diploma or equivalent.
  • Minimum of 6 months experience in high volume food service.
  • Must possess basic mathematical skills specific to position responsibilities.
  • Must be able to lift up to 25 pounds.
  • Must be able to work standing and walking for long periods of time.
  • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
  • Must have ability to read and understand all Seminole Tribe of Florida policies and procedures.
  • Must have ability to complete standard Seminole Tribe of Florida forms and reports required.
  • Final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: Credit Check, Criminal Background Check, Drug Screen.

Responsibilities

  • Greets guest at entrance to restaurant in a positive manner.
  • Obtains basic information from guest such as name, number in party, and seating preferences.
  • Ushers guests to seat location at a pace that is comfortable to the guests.
  • Enters guest checks in the computer system, applies monies received and makes accurate change.
  • Maintains current knowledge of rules, regulations, policies and procedures including pre-check and cashiering procedures.
  • Maintain a strong communication with management and servers regarding guest information to ensure a positive and professional guest experience.
  • Conduct themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida departmental policies and procedures.
  • Assist other line employees with daily responsibilities.

Benefits

  • Comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance.
  • Benefits may vary with employment status.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

501-1,000 employees

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