Host/Busser

Big Bad Breakfast•Hoover, AL

About The Position

The Host/Busser is the first and last point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring a clean, comfortable dining environment. This dual role combines greeting and seating guests with supporting the service team through table resets, cleaning, and maintaining the flow of the restaurant.

Requirements

Friendly, outgoing personality with strong customer service skills.
Ability to work in a fast-paced environment with a positive attitude.
Attention to detail and commitment to cleanliness and safety standards.
Reliable and punctual; must be available to work mornings, weekends, and holidays.
Availability to work flexible hours, including nights, weekends, and holidays.
Capable of safely carrying food and beverages and ensuring proper handling of all equipment and utensils.
Strong communication skills, with the capability to follow and understand both written and spoken instructions.
Able to effectively manage multiple tasks in a high-pressure environment.
Comfortable working in tight spaces with varying noise levels and temperatures.
Physical ability to stand and walk throughout the duration of the shift, carry weights of up to 50 pounds, and navigate potential tripping hazards.

Nice To Haves

Previous restaurant or hospitality experience is a plus, but not required - willing to train the right candidate.

Responsibilities

Warmly greet guests and manage the waitlist with professionalism and friendliness.
Accurately quote wait times and communicate seating availability.
Escort guests to tables and provide menus.
Assist in answering phones, taking reservations, and handling to-go orders when needed.
Clear, sanitize, and reset tables quickly and efficiently.
Assist servers with delivering food, refilling drinks, and pre-bussing when necessary.
Maintain cleanliness and organization of the dining area, host stand, and restrooms.
Support overall team operations to keep service running smoothly.