Host/Busser

POWDR
6d$15Onsite

About The Position

Host/Busser Location: Mt Carmel, Utah. Zion Mountain Ranch is an elevated sanctuary just 3 miles from the East Entrance of Zion National Park, set on a roaming bison preserve. Guests can choose from thoughtfully crafted cabins and bespoke lodges and enjoy on‑site experiences including guided horseback riding, bison feedings, and Cordwood, a field‑to‑fork restaurant featuring ingredients from the ranch’s organic gardens. Dedicated to land preservation and meaningful, nature‑based travel, Zion Mountain Ranch blends purposeful hospitality with a deep respect for the land and the spirit of the American West. Team members play a vital role in creating experiences that strengthen guests’ connection to this landscape and its enduring story. Job Summary: The Host/Busser is responsible for providing excellent customer service by welcoming guests, efficiently managing table seating, and ensuring cleanliness of dining areas. This dual-role position plays a vital part of the guest dining experience, maintaining an organized front of house, assisting with bussing tables, and ensuring smooth transitions between guests. The Host/Busser works closely with the serving and kitchen staff to ensure seamless service.

Requirements

  • Ability to get along well with people, be honest, punctual and reliable.
  • Ability to remain calm and friendly.
  • Ability to adapt to changing work conditions.
  • Ability to work cooperatively in a team environment.
  • Strong communication and interpersonal skills with a passion for delivering excellent customer service.
  • Ability to work in a fast-paced environment while maintaining a positive attitude and teamwork.
  • Must be able to multitask and work efficiently under pressure.
  • Ability to follow directions, manage time effectively, and take initiative when necessary.
  • Must have or be willing to obtain Utah Food Handler’s Certification upon hire.

Nice To Haves

  • Previous experience in a restaurant or hospitality environment preferred but not required.

Responsibilities

  • Greet guests in a warm and friendly manner upon arrival.
  • Manage the seating of guests, maintaining an organized flow of seating to minimize wait times and ensure optimal guest experience.
  • Answer guest questions about the restaurant, menu, and providing accurate and helpful information.
  • Maintain accurate waitlists during peak hours and notify guests promptly when their table is ready.
  • Coordinate with serving staff to balance table sections and ensure smooth seating transitions.
  • Assist with handling guest inquiries or complaints and resolve them with a focus on guest satisfaction.
  • Clear and clean tables efficiently after guests finish their meals, ensuring a clean and welcoming environment for the next group.
  • Reset tables promptly with appropriate table settings (menus, utensils, etc.).
  • Assist in refilling drinks and attending to guest needs as required, supporting servers to deliver excellent service.
  • Keep the dining areas, restrooms, and surrounding areas clean and organized throughout the shift.
  • Ensure all trash and recycling bins are emptied regularly.
  • Assist servers with running food orders when necessary during busy service times.
  • Maintain cleanliness standards as per Utah Food Handlers Certification and ServSafe requirements, including proper sanitation and safety protocols.

Benefits

  • Onsite employee housing at no cost when available.
  • Discounts on food, retail, and gear
  • Complimentary access to most POWDR-owned resorts
  • Generous benefit package for full-time year round employees
  • Career development and growth opportunities available here and at our facilities across POWDR
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