Host/Barista - Portico
About The Position
Canopy by Hilton, a modern boutique hotel in downtown Grand Rapids, is seeking a host/hostess to elevate guest service and restaurant operations at Portico, our vibrant café and restaurant. In this role, you will assist with seating arrangements during breakfast and lunch service and take on barista responsibilities by crafting delightful coffee drinks for our guests. If you have strong time management skills, a keen eye for detail, and a commitment to creating positive guest experiences, along with hosting or barista experience, we would be thrilled to hear from you!
Requirements
- High School diploma or equivalent experience required.
- 6 months + of experience working in a related position.
- Outstanding customer service skills and ability to attend to guests and associates in an attentive, friendly, and courteous manner.
- Must be able to speak, read, write and communicate in English to adequately perform the duties of the job.
- Outstanding organizational and time management skills.
- Must be energetic and able to work in a fast-paced environment.
- Must be detail-oriented and able to work both independently and with a team.
- Must be able to show initiative, including anticipating guest or operational needs.
- Must be able to work varying schedules that include evenings, weekends, holidays and extended hours as business dictates.
- Satisfactory criminal background screening required - Valid driver’s license and safe driving record may be required
Responsibilities
- Welcome guests and ascertain their dining needs.
- Seat guests and manage the seating chart.
- Receive incoming calls and provide information in a polite and professional manner.
- Monitor restaurant activity to determine seating and dining flow.
- Assist servers with table clearing, cleaning, and setting
- Assist fellow team members and other departments wherever necessary
- Perform opening and closing duties, as needed.
- Completes side work to include polishing/rolling silverware, stocking condiments and glasses, sweeping and cleaning as directed by supervisor. Practices “clean as you go” method, and sanitation standards.
- Ensure knowledge of menu and all food products.
- Follow proper cashiering functions by completing/closing guest checks and submitting information into POS system.
Benefits
- Career development & training
- Paid time off
- Travel & hotel discounts
- 401(k) with company match
- And more!
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
