Luxury Hotel Valet Attendant - Nashville TN

Parking Management Company • Nashville, TN

68d • $7 - $10

About The Position

The Valet Parking Attendant provides outstanding service by safe parking and retrieving guest vehicles. As the first and last point of contact, Valet creates a welcoming and professional experience while ensuring safety and following all company procedures.

Requirements

• High school diploma or GED required.
• Valid driver’s license and reliable transportation are required.
• Must maintain an acceptable motor vehicle record (no more than 3 moving violations within 3 years).
• Must successfully pass and maintain a clean background check.
• Deliver exceptional guest service through clear, professional communication and active listening.
• Adhere to company policies and procedures.
• Follow instructions, maintain schedules, and complete tasks on time.
• Adhere to all safety guidelines, report unsafe conditions, and use equipment properly to ensure a safe and efficient workplace.
• Must be able to stand, walk, run short distances, and lift up to 50 lbs. for extended periods.
• Maintain professional appearance, including uniform and grooming standards.
• Must be available to work evenings, weekends, and holidays as needed.
• Employees may be required to use personal cell phones for work-related communication and access to work systems or applications.

Nice To Haves

• Previous customer service experience preferred.
• A helpful attitude and strong customer service mindset are essential.

Responsibilities

• Vehicle Inspections: Record vehicle condition and damage on claim tickets.
• Safety: Safely operate guest vehicles and follow key handling protocols.
• Compliance: Accurately clock in/out and report all tips.
• Housekeeping: Maintain cleanliness and organization of the valet area.
• Customer Service: Resolve guest concerns promptly and courteously.
• Professionalism: Arrive on time in uniform and follow all company policies.
• Team Support: Assist with additional duties as needed.

Benefits

• Health Benefits – Medical, vision and dental insurance – Upon eligibility
• 401K – Upon eligibility
• Supplemental Insurance – Life insurance and critical illness
• Bonus opportunities
• Internal leadership development program
• Continuous nationwide growth opportunities.
• Paid time off
• Paid training
• Tuition assistance through Bellevue University - Up to $5,250 per year
• Nationwide discounts through Perks at Work

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees