Hospitality & Tourism Sales Director

Field Museum•Chicago, IL

39d•$98,000 - $100,000•Hybrid

About The Position

The Field Museum seeks a dynamic, results-driven Sales Director to lead two critical revenue-generating areas: Special Event Venue Rentals and Tourism & Group Sales. The ideal candidate will bring proven experience in sales leadership, hospitality or event management, and tourism market developmentpaired with a passion for cultural institutions and the Museums mission. The Hospitality & Tourism Sales Director is responsible for developing and executing strategies to maximize earned revenue, enhance client experiences, and strengthen the Museums position as a premier destination for both private events and group & tourism.

Requirements

Bachelors degree in business, marketing, hospitality, tourism, or related field required; or equivalent work experience can apply
7+ years of progressive sales leadership experience, preferably in cultural institutions, destination venues, or hospitality/tourism industries.
Demonstrated success in meeting or exceeding multi-million-dollar revenue goals.
Exceptional leadership, communication, and relationship-building skills.
Analytical mindset with the ability to translate data into actionable strategies.
Creative problem-solver with a client-first approach.
Familiarity with CRM systems, event management software, and ticketing platforms.
Hybrid work flexibility, with frequent on-site presence required, and about 20% travel
Evening, weekend, and holiday work may be required based on event and tourism schedules.

Responsibilities

In partnership with the Sr. Director of Business Enterprise develops and implements multi-year sales strategies to achieve annual revenue targets across special events, venue rentals, and tourism/group segments.
Identify and cultivate new market opportunities in corporate, nonprofit, wedding, cultural tourism, and educational travel sectors.
Monitor market trends, competitive landscape, and visitor data to inform pricing, packaging, and promotional strategies.
Collaborate closely with marketing, visitor services, and operations teams to ensure seamless delivery of client experiences.
Work alongside and partner with exclusive museum caterer(s) as it relates to special event sales and venue rentals.
Partner with Sr. Director of Business Enterprise to track KPIs, forecast revenue, and monitor budget performance.
Serve as a high-level point of contact for VIP clients, key partners, and industry organizations.
Supports the Sr. Director of Business Enterprise in contract negotiation and partnership agreements that align with Museum policies and maximize revenue.
Represent the Museum at industry events, tradeshows, and networking opportunities.
Ensure all sales processes, policies, and client touchpoints reflect the Field Museums commitment to quality, inclusivity, and sustainability.
Drive continuous improvement through data analysis, client feedback, and cross-departmental collaboration.
The Senior Special Events Account and Marketing manager will report to this role to ensure cohesive marketing and sales strategies.

Benefits

Comprehensive Health Coverage: Including medical, dental, vision plans, and even pet insurance.
Financial Security: Life and disability benefits plus a 403(b) savings plan to help you plan for the future.
Work-Life Balance: Generous paid time off, paid sick leave, and paid holidays to ensure you have time to recharge and spend with loved ones.
Exclusive Perks: Enjoy great employee discounts and complimentary general admission to participating cultural institutions.

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