Hospitality & Tourism Internship

African Safari Wildlife Park•Port Clinton, OH

54d•Onsite

About The Position

The Hospitality Intern supports daily guest services and hospitality operations within a fast-paced wildlife park environment. This role provides hands-on experience in tourism operations, customer service, retail and food service support, and park-wide hospitality standards. The ideal candidate is enthusiastic, professional, and passionate about delivering exceptional guest experiences while gaining practical industry experience.

Requirements

Currently pursuing or recently completed a degree in Hospitality, Tourism, Business, Communications, or related field
Strong communication and interpersonal skills
Professional demeanor and positive attitude
Ability to work flexible hours, including weekends and holidays
Comfortable working in a fast-paced, outdoor environment

Nice To Haves

Previous customer service, retail, or food service experience
Familiarity with POS systems
Interest in tourism operations, communication, and conservation

Responsibilities

Assist all Operation positions / static and float based on need
Greet and assist guests in a friendly and professional manner
Provide accurate information about park attractions, amenities, policies, and hours
Address guest inquiries and resolve concerns promptly
Support guest flow and ensure a positive park experience
Assist with daily operations of concessions, dining areas, and retail locations
Operate point-of-sale (POS) systems as needed
Restock merchandise and supplies
Maintain cleanliness and presentation standards in all guest-facing areas
Follow all health, safety, and park operational policies
Assist with basic data entry and operational tracking
Support inventory counts and supply organization
Participate in staff meetings
Collaborate with multiple departments to ensure smooth daily operations