Hospitality Team Member

Tender Greens•Palo Alto, CA

1d•Onsite

About The Position

Tender Greens delivers inspired food, friendly service, and great value in a comfortable space. They believe that everybody is equally important to their mission. Their menu reflects the best of the season and is prepared with simplicity, skill and passion. Tender Greens values individuality and a positive spirit, aiming to make their environment a fun place to work and helping team members grow and develop to their highest potential. As a Hospitality Team Member, you are responsible for achieving their mission of providing each guest with a truly wonderful experience.

Requirements

A warm, helpful, hospitable and guest focused nature
Ability to approach work with a sense of fun while delivering outstanding results
Ability to thrive in a fast paced environment
Ability to communicate effectively in English
A high level of resourcefulness in solving problems and taking initiative
Ability to understand and meet restaurant standards for health, safety, and excellence.
Ability to comply with all company policies, processes and standards
Must be eligible to work in the United States
Must be a minimum of 18 years old
Ability to work a flexible schedule based on restaurant needs
Food handler's card may be required according to local and or state regulations
Responsible Beverage Service Certification may be required according to local and or state regulations

Nice To Haves

Restaurant or retail experience is helpful, but not necessary

Responsibilities

Acting as a brand ambassador and delivering exceptional hospitality and service by Greeting guests in a friendly manner and ensuring they are served quickly, efficiently and accurately while recognizing opportunities to create an amazing guest experience
Assisting guests with placing orders by expertly guiding them through the menu, making suggestions, entering the order into the point-of-sale system, and processing payments
Taking telephone orders and preparing take out orders
Mastering and maintaining menu knowledge, including an understanding of food restrictions, allergies/allergens, popular dishes, and chef suggestions
Making and serving fresh non-alcoholic and alcoholic beverages
Delivering food to guests and refilling drinks quickly, efficiently, and accurately
Engaging the guests in light conversation when appropriate
Maintaining a clean and inviting space for our guests by Clearing and sanitizing tables and chairs efficiently, and carrying dishes, silverware, and glassware to kitchen for washing
Upkeeping restroom including- sanitizing restroom on an hourly basis, restocking soap, toilet paper and paper towels
Setting up, stocking, cleaning, and maintaining all service stations
Maintaining a safe working environment by Understanding and exhibiting compliance to the company’s required safety policies and standards
Practicing safe food handling and sanitation procedures and maintaining required food handling certifications where applicable by law
Exemplifying Company culture by Working as a team to achieve Company goals and standards
Supporting other areas of the restaurant as necessary
Maintaining a professional and presentable appearance according to the Company’s Uniform Policy
All other job duties as assigned by Manager