Hospitality Support - DAOU

Treasury Wine Estates • Paso Robles, CA

7d • $17 - $17 • Onsite

About The Position

The Hospitality Support is responsible for communicating the uniqueness of DAOU through a consistent and impactful brand message, while exhibiting excellence in customer service, in order to create a world-class experience for every guest.

Requirements

• Prior experience in hospitality, food & beverage, or customer service preferred
• Ability to multitask and remain composed in a fast-paced environment
• A team player
• Comfortable describing products and engaging with guests
• Experience with POS systems or willingness to learn
• Punctual, reliable, and professional appearance
• Detail-oriented with a strong sense of cleanliness and organization
• Commitment to providing a world-class guest experience
• Willingness to learn, take directions and assist as needed
• Flexible schedule, including weekends, holidays, and evenings as required
• Must be able to lift 50lbs. (a case of wine).

Responsibilities

• Keep floors free and clear of broken glass, water, and other debris during service.
• Stock wine consistently during service and communicate with management supply levels
• Wash, dry, and buff all glasses, plates, flatware and any other utensil used during service.
• Transport supplies from storage as needed throughout service.
• Required to participate in the setup, support, and breakdown of events.
• Provide guests with world-class customer service at all times.
• Describe tasting room options with accuracy and enthusiasm.
• Deliver food to guests.
• Facilitate bottle and merchandise sales for guests
• Follow opening checklist, ensuring that all tasks are completed in a timely manner and the Tasting Room is fully cleaned, stocked, and ready for guests by opening time.
• Initiate closing tasks and follow closing checklist

Benefits

• Our culture is built on bringing our whole selves, being courageous and delivering together – it’s our DNA and the heart of who we are at TWE.
• We prioritise your growth with access to global career opportunities and structured programs designed to support your health, wellbeing and career development.
• Enjoy the world’s most desirable wines through our generous employee product allowance
• Competitive benefits package including Medical, Dental, and Vision, Paid Time Off (vacation, sick time, and holidays), 401K with company match, and much more!
• Plus, you’ll get an extra day off each year with your “TWEforME Day” – a day to spend however you choose!
• We offer a range of great benefits such as flexibility, rewards and discounts and health and wellbeing initiatives.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed