Hospitality Specialist

Luna Grill•Dana Point, CA

15d

About The Position

Are you ready to bring smiles, speed, and service with heart? At Luna Grill, we’re looking for energetic Hospitality Specialists to create memorable guest experiences, keep the front of house running smoothly, and be the face of our restaurants. This is your chance to make every guest interaction count. As a Hospitality Specialist, you’ll be the face of Luna Grill — delivering genuine service, warmth, and care with every guest interaction. We’re Lunatics — devoted to maintaining high standards through culture, teamwork, and training. At Luna Grill, people are our #1 priority. We believe in cultivating talent, leading by example, and creating REAL experiences for both our guests and our team members. Come grow with us — and help turn every meal into a moment worth remembering.

Requirements

1+ year in a guest-facing or fast-casual restaurant role required
Excellent communication and multitasking skills
A natural ability to make guests feel valued and cared for
Comfortable working in a fast-paced, team-oriented environment
Knowledge of food handling and sanitation standards
Reliable, hands-on, and always ready to jump in where needed

Nice To Haves

Bilingual (English/Spanish) a plus

Responsibilities

Welcome every guest with enthusiasm and ensure a seamless experience from hello to goodbye
Guide guests through our menu, answer questions, and make recommendations
Take and process orders accurately using the POS system
Coordinate with the kitchen to ensure every order is perfect
Deliver food and beverages promptly and with a smile
Maintain clean, organized dining and service areas throughout your shift
Complete opening/closing tasks and side work with pride
Handle to-go and phone orders with efficiency and attention to detail
Support your teammates to keep service flowing and guests happy