Hospitality Specialist

Luna Grill•Carlsbad, CA

1d•Onsite

About The Position

Luna Grill is seeking energetic Hospitality Specialists to create memorable guest experiences, ensure the front of house operates smoothly, and represent the face of their restaurants. This role focuses on delivering genuine service, warmth, and care in every guest interaction. Luna Grill emphasizes a people-first culture, offering real food and opportunities, and is devoted to maintaining high standards through culture, teamwork, and training. The company prioritizes cultivating talent, leading by example, and creating meaningful experiences for both guests and team members, fostering an environment of growth.

Requirements

1+ year in a guest-facing or fast-casual restaurant role required
Excellent communication and multitasking skills
A natural ability to make guests feel valued and cared for
Comfortable working in a fast-paced, team-oriented environment
Knowledge of food handling and sanitation standards
Reliable, hands-on, and always ready to jump in where needed

Nice To Haves

Bilingual (English/Spanish) a plus

Responsibilities

Welcome every guest with enthusiasm and ensure a seamless experience from hello to goodbye
Guide guests through our menu, answer questions, and make recommendations
Take and process orders accurately using the POS system
Coordinate with the kitchen to ensure every order is perfect
Deliver food and beverages promptly and with a smile
Maintain clean, organized dining and service areas throughout your shift
Complete opening/closing tasks and side work with pride
Handle to-go and phone orders with efficiency and attention to detail
Support your teammates to keep service flowing and guests happy