PART TIME HOSPITALITY SPECIALIST

Compass Group•Sacramento, CA

3d•$32 - $33

About The Position

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job SummaryThis individual will be expected to maintain a professional, polite and considerate manner as they support visiting and local customers with both routine and general service requests.

Responsibilities

Provide high-level internal and external customer support.
Manage the reception desk and greet employees and visitors with a smile while maintaining eye contact throughout the entire interaction.
Assist with creating a collaborative environment amongst the team through events and personal introductions.
Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants, and other points of interest.
Ensure the cleanliness of all office space to include reception area, open work areas, conference rooms, lobby, and kitchen.
Responsible for the restocking and ordering of the office and pantry supplies.
Effectively solve space or amenities related issues to ensure an elevated user experience.
Serve as a point of contact for onsite meetings and events.
Support all logistics from ideation to post event feedback call.
Catering set-up/tear down knowledge.
Provide first-line support for basic office technology.
Communicate effectively with peers and other departments, displaying accuracy and attention to detail both in verbal and written communications.
Maintain a strong awareness of business activity and communicate all updates with your team members.
May serve as point of contact for external vendors/service providers.
Partner with building management on HVAC, security, and office service maintenance escalations.
Observe floor operations, user behaviors and suggest strategic changes to continue enhancing the experience on the floor.
Ensure all Life/Safety compliance is met and tracked for employees/visitors.
Conduct opening and closing walkthroughs when business requires.
Contribute to the preparation of daily, weekly, and monthly reports.
Carry out instructions for security, fire, health and safety and maintain records.
Other duties as assigned.