Hospitality Shift Leader

Chick-fil-A•Colonial Heights, VA

33d•$17 - $20

About The Position

Be a part of a team that MATTERS. Build a future that MATTERS. Your Leadership Starts Here. CHARACTER - demonstrates a commitment to personally operating with integrity, treating others with honor, dignity & respect and CHEMISTRY - align with the vision and CORE values of the Operator and organization COMPETENCY - display a working knowledge of Chick-fil-A brand standards INNOVATION & STRATEGIC THINKING - demonstrates the ability to innovate new ideas, and think strategically about growth at Chick-fil-A Colonial Heights RESULTS ORIENTED - proven ability to drive and reach goals and results COMMUNICATION - actively demonstrate ability to effectively communicate, share ideas, provide feedback and take a positive approach to all situations.· Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Requirements

You must be hard-working, team-oriented, friendly, honest and have great customer service skills.
Reliable transportation with a current driver's license is required
Be authorized to work in the United States
Be at least 18 years old
Be available to work any time including Saturdays- time off can be given for special requests
Have at least one-year previous restaurant management or leadership experience is preferred.
Excellent verbal and written communication skills

Nice To Haves

Have at least one-year previous restaurant management or leadership experience is preferred.

Responsibilities

Prioritize guest service (serving, bagging, prepping, cooking etc. in a timely manner)
Maintain cleanliness of your work area (kitchen, hospitality or drive-thru)
Maintain labor and productivity goals
Stock proactively throughout the shift and assist team as necessary
Effectively manage and lead a team of people serving our guests while maintaining our operating standards to provide the best hospitality and guest experience.
Assisting with catering and/or making deliveries
Coaching, teaching and training team members on policies and procedures and creating a positive work environment for everyone.
Maintain food safety and cleanliness standards
Open and/or close the restaurant leading the shift as a key holder
Demonstrate a passion for the business and managing the overall operations
Inventory management
End-of-Month counts and input
Maintaining accurate transfer logs
Effective & efficient ordering
Maintaining a LEAN production environment
Coaching, evaluating, and providing accountability for all Hospitality Team Members
Troubleshooting and repairing equipment and facilities
Ensure all necessary preventative maintenance and cleaning on set schedule.