Hospitality Leader

Elite Sports Clubs•Mequon, WI

About The Position

At Elite Sports Clubs, we believe a clean space is more than just a polished floor—it’s a reflection of the pride we take in our clubs, the respect we show our members, and the standards we hold ourselves to. The Hospitality (Housekeeping) team ensures every inch of our club feels welcoming, safe, and cared for—and we’re looking for a hands-on leader to guide that effort. We’re proud to lead with professionalism, ownership, and a deep commitment to quality—and we’re looking for a Hospitality Leader who can bring those values to life in every shift, every space, and every detail. Your Game Plan – Elevate the Experience Through Cleanliness and Care As the Hospitality Leader at Elite Sports Club – [Club Name], your mission is to maintain an exceptional facility environment—one that’s sparkling clean, well-stocked, and aligned with the high standards our members expect and deserve. You’ll lead, train, and support the hospitality team, coordinate schedules, manage inventory, and work side-by-side with your crew to ensure every area—from locker rooms to lounges—meets Elite standards. You'll also serve as a friendly and responsive presence to members, ensuring they feel welcomed and cared for throughout their visit.

Requirements

A natural sense of pride in a clean, organized, and well-maintained space
Strong communication and leadership skills—you coach with respect and clarity
The ability to spot what needs doing, take initiative, and inspire others to do the same
Comfort with cleaning tools, supplies, and sanitation standards
A team-first attitude, with the flexibility to help across departments when needed
Organization, attention to detail, and high personal standards
2–3 years of experience in hospitality, housekeeping, or facility services
Strong understanding of cleaning standards, safety protocols, and customer service
Ability to work a flexible schedule including evenings, weekends, and holidays
Authorized to work in the United States

Nice To Haves

Previous leadership or supervisory experience preferred
CPR/First Aid certification preferred (we can help you get certified)

Responsibilities

Create and maintain a cleaning schedule that keeps the club looking its best all day, every day
Train, coach, and support a team of hospitality team members with clear expectations and positive leadership
Conduct regular walkthroughs and inspections to catch issues before members do
Maintain stock of cleaning supplies and equipment, submitting orders when necessary
Collaborate with the maintenance, front desk, and management teams to address any cleanliness concerns promptly
Respond to member questions or requests with warmth, urgency, and professionalism
Lead by example—jump in to clean, organize, and troubleshoot alongside your team
Assist with special projects like deep cleans, event setups, and seasonal tasks