Hospitality Service Specialist - Law Firm

IST Management Services•St. Louis, MO

5d•$17 - $18•Onsite

About The Position

Seeking an Office Services Specialist to join our team in St. Louis! Ideal candidates will have a strong background in customer service, possess excellent communication abilities, and are a team player. Prior hospitality experience is highly preferred. This position will be responsible for fostering a professional and pleasant working environment by providing excellent customer service in the fields of general office services, hospitality, reception and facilities maintenance and coordination. Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, and Bonus Incentives! Hourly Compensation: $17.00-$18.00/hr USD Hours: 8am to 5pm / 9am - 6pm Who We Are IST Management is a business process outsourcing company. We have over 1,800 employees and have been in business for over 26 years, with operations in over 38 cities across the U.S. IST Management is one of the fastest-growing e-Discovery and facilities management companies in the U.S. We’ve been honored as one of the Nation’s Best & Brightest Companies to Work For, awarded the HR Professional Excellence Award from the Society for Human Resource Management, and we’ve made the INC 5000 list. We’re a proud partner of the Military Spouse Employment Partnership through our nation’s Department of Defense, and have committed to Hiring Our Heroes mission to hire 100,000 active and former service members. We’re a privately held American company still under the leadership of our original founder, President & CEO Hal Blackman. We pride ourselves on commitment to excellence for our clients, the passion we put into our work each day, and upward mobility for our talented front line employees. You can check out istmanagement.com for more info on us!

Requirements

Microsoft Office proficiency required
High School Diploma or GED required; authorization to work for any employer in the US required
Excellent communication skills both verbal and written
Ability to effectively work individually or in a team environment; willingness to cross-train for other job functions
Ability to meet employer's attendance policy
Ability to lift up to 50 lbs on occasion

Nice To Haves

Prior Law Firm or Hotel Experience a plus!
Previous experience in a hospitality role is a huge plus!

Responsibilities

Professional and friendly customer service; verbal and written interaction with internal and external clients
Set-up and break-down of meetings, including cleaning conference rooms regularly
Restock inventory for kitchens and general office supplies
Consistently adhere to business procedure guidelines; take direction from supervisor
Participate in cross-training for other service areas as needed
Maintain all logs and reporting documentation; attention to detail
Adhere to all safety procedures; perform other tasks as assigned
Operating mailing, copy and fax equipment
Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
Shipping & Receiving; Ordering supplies; Pick-up and deliver mail, parcels, copy jobs and faxes to customers
Demonstrate flexibility in satisfying customer demands in a high volume, production environment