Hospitality Service Specialist/Backup Reception

IST Management Services, Inc.•Chicago, IL

45d•$18 - $21•Onsite

About The Position

Consider a new career today as a Hospitality/Backup Reception Team Member- Full-Time with IST Management Services, the fastest-growing, national, facilities management company in the industry. IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services. The Opportunity: IST is looking for friendly, service-oriented, customer focused people with a passion for excellence. We offer professional training, skill enhancement and opportunities to advance toward full time positions. Position Details: This direct hire role is full time and performs office services work. Hours will range within M-F 8:00AM- 5:00PM. Some overtime may be required which may include occasional weekend support on an as needed basis. Business professional dress code and standards are required. Hourly Compensation: $18.00-21.00 USD per hour, DOE Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, and Paid Time Off Amenities: Access to public transportation nearby. Great working environment! This direct hire role is a Hospitality/Backup Reception Team Member- Full-Time and performs office services hospitality/reception in downtown Chicago. Hours will range within M-F 8:00AM- 5:00PM

Requirements

High school diploma or equivalent (GED) - College Degree is a plus and allows a fast track plan to management
Customer Service/ Hospitality/ Retail background preferred
Professional appearance and demeanor
Keyboarding and windows environment PC skills
Excellent communication skills both verbal and written
Ability to effectively work individually or in a team environment
Lifting up to 55 pounds

Nice To Haves

Prior Law Firm experience a plus with the ability to work in a fast paced environment.

Responsibilities

Hospitality - setting up conference room meetings, cleaning up conference room meetings, stocking kitchens, supply ordering, supply tracking and customer service.
Providing reception services for the site - including greeting guests, answering email and telephone.
Booking conference rooms through outlook, arranging for on-site and off-site meetings
Setting up and cleaning conference rooms
Stocking kitchens with beverages, snacks and supplies
Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
Shipping & Receiving; Ordering supplies, restocking inventory
Pick-up and deliver mail, parcels, copy jobs and faxes to customers
Demonstrate flexibility in satisfying customer demands in a high volume, production environment
Consistently adhere to business procedure guidelines
Adhere to all safety procedures; Perform other tasks as assigned