Hospitality Runner/Barista

Hospitality Health ER•Tyler, TX

9d•Onsite

About The Position

Hospitality Health ER is a freestanding ER in Tyler, TX that provides personal attention to all patients with first-class care. We pride ourselves on providing exceptional hospitality and customer service to everyone that enters our facility, going above and beyond the call of duty. We encourage a strong team environment, where our staff will step up to the plate during the busiest of times and lend a hand in whatever direction is needed. If you are looking to make a change in your career and be part of an exciting team, with endless possibilities for career growth, apply today! We are looking to fill positions immediately! Overview A freestanding ER in Tyler, TX is seeking a Hospitality Runner/Barista to join their team. The Hospitality Runner/Barista will strive to provide proficient, competent care while maintaining the patient’s sense of comfort and dignity.

Requirements

Customer service experience: demonstrated ability in customer service practice related to direct patient care in a high volume, high stress environment
Critical thinking skills: ability to work autonomously and make efficient use of time and resources
Ability to work effectively with patients, staff, and physicians
Flexibility to meet scheduling demands of department
High School Graduate/Equivalent

Nice To Haves

Barista Experience (not required, but it is a plus) Training is provided

Responsibilities

Offering the coffee menu to all Lobby patients and during down time to the hall patients.
Sending inventory of the coffee cart to the Hospitality Supervisor at the end of each shift
Documenting purchases and time spent running errands accurately to immediate supervisor
Ordering supplies as directed
Engaging with all patients, visitors and staff and providing a warm welcome; prepare and deliver refreshments
Prioritizing patient needs throughout the duration of their stay to include but not limited to answering questions and concerns; resolving any issues that may arise; running errands and providing meals
Cleaning and organizing Hospitality Department stockrooms and storage areas
Returning all resources to proper place and taking care of all resources