Hospitality Merchandise Internship

Allagash BrewingPortland, ME
$22 - $22Onsite

About The Position

Are you excited about creating memorable guest experiences and curious about what it takes to keep a busy Tasting Room and retail operation running smoothly?  Join Allagash Brewing Company as our Hospitality Intern and help bring our welcoming, people-first approach to life for every guest who walks through our doors. What You’ll Do In this role, you’ll be an essential part of our Tasting Room team- greeting guests, sharing beer knowledge, and helping maintain a warm, organized space.  You’ll learn how our Hospitality team creates great experiences during our busiest months and gain firsthand insight into what exceptional guest service looks like at a B Corp-certified brewery. You’ll also spend part of your time supporting our merchandise and retail operations.  With hands-on guidance, you’ll learn how beer-loving fans get their Allagash gear- whether in person or online. Your work will include: Welcoming and assisting guests in the Tasting Room Supporting beverage service and helping guests navigate menu choices Operating the point-of-sale system to sell products- beverages on-site, to-go, and merchandise Maintaining clean, organized guest spaces and following daily procedures Assisting with the online store, backstock product management, and order fulfillment Helping keep merchandise stocked and moving efficiently between warehouse and retail locations What You’ll Learn The internship is designed to build real-world skills in both hospitality and retail operations.  Throughout the program, you’ll develop: Strong guest-service and communication skills Comfort working in a fast-paced, people-focused environment Foundations in beer education and responsible service An understanding of retail workflows, inventory basics, and online order fulfillment Confidence representing an independent, mission-driven brand You’ll work closely with experienced mentors, receive structured training, and gain insight into what makes our brewery unique.

Requirements

  • Must be 21 years of age or older before May 19, 2026
  • Authorized to work in the US
  • Advanced verbal and written English language skills
  • Must be a student currently enrolled in a Bachelor’s degree program (Hospitality, Business, Marketing, Communications, or related majors preferred- but all majors welcome with an interest in Hospitality)
  • Willingness to complete Maine Alcohol Server/Seller training
  • Comfortable working onsite, including some physical activity and a fast-paced environment
  • Curiosity, positivity, and reliability are essential- hospitality experience is helpful but not required

Responsibilities

  • Welcoming and assisting guests in the Tasting Room
  • Supporting beverage service and helping guests navigate menu choices
  • Operating the point-of-sale system to sell products- beverages on-site, to-go, and merchandise
  • Maintaining clean, organized guest spaces and following daily procedures
  • Assisting with the online store, backstock product management, and order fulfillment
  • Helping keep merchandise stocked and moving efficiently between warehouse and retail locations
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