Hospitality
About The Position
Our Cashiers/ Hosts are essential front-line team members responsible for handling transactions, providing excellent customer service, assisting guests with their orders, and ensuring a smooth checkout experience. This role involves accurately processing payments, managing cash registers, and addressing customer inquiries. They are responsible for greeting and seating guests in a restaurant, ensuring they have a positive first impression of the dining experience. Cashiers/ Hosts play a crucial role in maintaining a positive environment and supporting overall store operations.
Requirements
- Excellent Communication Skills: Ability to engage with guests effectively and provide helpful information.
- Attention to Detail: Accuracy in processing transactions, handling cash, and understanding the numbering sequence of all tables.
- Basic Math Skills: Competence in performing calculations for transactions and providing change.
- Basic Computer Skills: Familiarity with point-of-sale (POS) systems
- Customer Service Orientation: Strong focus on delivering a positive experience, demonstrates strong interpersonal skills, and the ability to handle guests inquiries and complaints effectively.
- Ability to access online scheduling apps.
Nice To Haves
- Previous experience in a cashier or restaurant role is preferred but not required.
Responsibilities
- Provide a warm welcome to guests with an open door upon their arrival, engage in conversation and maintain a cheerful demeanor.
- Escort them to their tables, accommodate special seating requests for guests whenever possible.
- Accurately handle cash, credit, and debit transactions, ensuring all payments are processed efficiently.
- Greet guests warmly, answer questions about menu items, and assist with order placement.
- Ensure accuracy in processing orders, including special requests or modifications.
- Keep the cashier area organized and clean, including cleaning menus and managing supplies and receipts.
- Hourly checks and cleanings of restrooms.
- Alert management to low stock levels for items needed at the register, such as receipt paper or bags.
- Assist kitchen or front-of-house staff during busy periods as needed.
Benefits
- Competitive pay
- Discounted meals
- Tuition Reimbursement
- Benefits and PTO (based on meeting hours requirements)
- Values - based leadership
- Opportunity for Advancement
- Flexible scheduling
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
