Hospitality Manager - New York City

Industrious • New York, NY

26d • $80,000 - $90,000

About The Position

Industrious is proud to bring our most elevated product yet to New York City: Industrious Reserve at Lever House.

Spanning six floors, this flagship Industrious location encompasses management of CBRE’s Investment Management Headquarters, will be home to CBRE’s Co-CEOs, as well as 44 luxury private offices designed for New York’s most discerning executives.

Lever House is one of the city’s most iconic buildings, and members and tenants enjoy exclusive access to the renowned Lever Club with its refined lounge, restaurant, event space, and a 13,000-square-foot outdoor terrace in the heart of Park Avenue.

We’re now seeking a Hospitality Manager to activate this groundbreaking space, working alongside the General Manager of Industrious Reserve at Lever House, Mana.

With the space set to open in mid-2026 and requiring a highly bespoke food, beverage, and event strategy, you’ll be tasked with designing innovative menus, building local partnerships, and creating weekly programming tailored to create a vibrant and enriching experience for our members and guests.

This is not a typical hospitality role. Success requires someone who is fluent in anticipatory service, delights in creating memorable experiences, and an eye for detail that impresses even the most discerning customers.

Requirements

• Hands-On: You will be required to design office appropriate dining experience moments during our signature daily breakfast and snack times, and you will implement these yourself in partnership with a Hospitality Associate. This hands-on work energizes you!
• Grounded in Luxury Hospitality: Your background in hotels, restaurants, or membership clubs, and can bring a level of service expertise and polish to Lever House.
• Experienced in F&B: You have your finger on the pulse of the latest and greatest in the F&B space and have FOH experience. You understand the importance of presentation and quality.
• Commercially Astute: You understand how to balance elevated hospitality with business performance, ensuring long-term value while protecting brand integrity.
• Obsessed with the Details: You see what others might miss and elevate the everyday through perfectly executed touches that set the standard for excellence.
• Adaptable & Collaborative: You thrive in complex environments, moving seamlessly between Industrious, CBRE, Lever Club, and member needs without losing focus.

Responsibilities

• Deliver Exceptional Hospitality: Curate a seamless, luxury experience at every touchpoint — from private offices to the cafe and gathering spaces — ensuring members feel both cared for and inspired by your programming design and approach to service. You will serve as a physical steward of the workplace and will implement daily food and beverage displays.
• Cultivate Community: Build and nurture a network of visionary business leaders and cultural tastemakers who will define the membership.
• Partner Across Stakeholders: Collaborate with CBRE, Lever Club, and Industrious teams to ensure flawless service integration across the building.

Benefits

• heavily subsidized healthcare plans
• generous paid time off
• wellness programs
• professional development grants
• 401k plan
• many other benefits, subject to applicable eligibility criteria and company policies

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed