Hospitality Manager in Training
About The Position
As Hospitality Manager in Training (MIT) at Paws Up Montana, you will play a crucial role in delivering exceptional guest experiences. Whether mastering hospitality software to meet guest needs, managing dining services, inspecting housekeeping services, or ensuring seamless behind-the-scenes operations, your contributions will be vital to upholding the resort's high standards. If you have a passion for hospitality, enjoy building connections with people, love the outdoors, and thrive on adventure, this program will provide you with the skills and experience to succeed in a dynamic, high-end resort setting. The 18-month Hospitality Manager in Training program at Paws Up Montana is designed to transform individuals into skilled leaders. This program provides real-world exposure and hands-on experience in a luxury resort environment, offering a deep understanding of leadership, operations, and guest service excellence. Participants must be available to start between February - June. The length of each rotation could be slightly modified based on the candidate’s demonstrated proficiency and business need. Our intention is to offer successful candidates a full-time leadership position at the end of this program.
Responsibilities
- Master hospitality software to meet guest needs
- Manage dining services
- Inspect housekeeping services
- Ensure seamless behind-the-scenes operations
- Master Paws Up housekeeping standards through cleaning and inspections.
- Lead teams, manage inventory, and coordinate staff.
- Handle guest service recovery with advanced proficiency.
- Manage reservations, dietary requests, and in-home dining with 90% accuracy.
- Oversee floor operations and dining experiences.
- Delegate tasks, manage schedules, and ensure timely service.
- Gain beverage knowledge and personalized guest engagement.
- Manage luxury dining dynamics and team coordination.
- Deepen leadership, explore new resort operations areas, and make meaningful contributions to property success.
Benefits
- Medical, Dental, Vision Insurance
- 401K with Employer Match
- Paid Time Off – 9 Floating Holidays and 15 Personal Days
- Career Development and Advancement Opportunities
- Life Insurance, Long Term, and Short-Term Disability
- Employee Assistance Program (5 free counseling sessions)
- Referral Bonus Program (Get paid $250 to recruit)
- Carpool Reimbursement ($5-$20/Day)
- Employee Discounts on Merchandise (30% on select items in our retail store)
- Employee Lunch Provided
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
