Hospitality Management Intern

Shopping Center Management d b a Turnberry AssociatesAventura, FL
2dOnsite

About The Position

The Turnberry corporate summer internship program offers undergraduate and graduate students the opportunity to gain real-world professional experience with a well-established South Florida company. The program is intended to develop the business leaders of tomorrow. Interns will gain exposure to senior leadership, work on meaningful projects, participate in learning and development opportunities and join in networking and social events with other Team Members and fellow interns. As a Hospitality Management Intern, you will work directly alongside the EVP of Hotel Operations, gaining firsthand experience in overseeing high-level operations, guest services, and business strategy. This internship provides direct exposure to high-level decision-making, allowing you to assist in managing multiple hospitality outlets and shaping the day-to-day operations of a premier hotel. Designed to offer a well-rounded experience, you will gain valuable insight into both the strategic and operational functions of a leading hospitality business. Throughout the internship, you'll have the opportunity to develop your leadership and management skills while learning from top-level industry professionals. The internship will be in person at our Aventura Mall corporate office beginning in May and ending in August. Interns will work full-time 40 hours per week during the 10-week program.

Requirements

  • Currently enrolled in a Hospitality Management, Business Administration, or related degree program (or recent graduate).
  • Strong interest in hotel management and operations.
  • Excellent communication, organizational, and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint); familiarity with hotel management software is a plus.
  • Strong attention to detail and a passion for delivering outstanding guest service.
  • Ability to work independently and collaborate effectively with different teams.

Responsibilities

  • Assistant to EVP of Hotel Operations: Act as a trusted assistant to the EVP, providing support in managing hotel operations, business strategy, and decision-making processes.
  • Overseeing Multiple Hospitality Outlets: Gain exposure to high-level operations across various hotel outlets.
  • Operational Oversight: Collaborate with the EVP to review operational efficiency, performance metrics, and resource allocation, helping to implement strategies for improvements and cost reductions across hotels.
  • Cross-Departmental Collaboration: Work with multiple departments (front desk, housekeeping, food & beverage, etc.) to ensure smooth and cohesive operations. Act as a liaison between departments to resolve issues and enhance collaboration.
  • Administrative & Strategic Support: Support the EVP with administrative tasks, including preparing reports, analyzing operational performance data, and assisting in the preparation of presentations for senior management.
  • Marketing and Promotions: Assist the marketing team in creating promotional materials and strategies to increase visibility and attract guests to various hotel services and outlets.
  • Inventory Management & Cost Control: Assist in tracking and managing inventory for various hotel departments, ensuring cost control measures are in place while maintaining a high level of service.
  • Exposure to Leadership & Decision-Making: Participate in high-level strategy meetings and management discussions, gaining insight into the decision-making process and understanding the broader business goals of the hotel.
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