Hospitality Lead
About The Position
At Serenity, we’re building high-impact teams and transforming the way people experience well-being. No prior industry experience required—just leadership, drive, and a genuine commitment to helping other succeed. We’re not looking for industry experience— Serenity is seeking highly motivated and ambitious individuals who can create a functional dynamic in the office. If you’re people-focused and want to be passionate about the work you do, we’ll provide the training you need. As a Hospitality Lead, you’ll connect deeply with individuals, guide them through their options, address any concerns, and help them take the next steps in their journey—while also supporting your team as needed. If you're ready to make a difference, elevate the experience, and grow your career with a forward-thinking team, we want to hear from you.
Requirements
- High School Diploma or GED; some college preferred
- Strong customer service mindset
- Excellent verbal and written communication skills, and basic math skills
- Minimum of 3 years of full-time experience preferably in leadership
- Experience in roles like: customer service, hospitality, dental or vision offices, personal coaching, or high-end restaurant service
Responsibilities
- Connect with everyone client you meet with
- Educate and answer questions about our life-changing offerings
- Help individuals feel comfortable and supported as they begin their journey
- Be adaptable and step in for other roles when necessary
Benefits
- Competitive Pay
- Excellent Benefits – 90% coverage for medical, dental, and vision
- 401(k) – Invest in your future with us
- Paid Time Off – 10 PTO days (15 after your first year) + 10 paid holidays for rest and renewal
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
1-10 employees
