Hospitality Events Lead

RR Donnelley•Washington, DC

2d•Onsite

About The Position

The Hospitality and Events Lead/Lead Office Services Associate is a member of the on-site Williams Lea team delivering exceptional customer service at our client locations. Responsibilities include leading employees and directing workflow in one or more of the following areas: Client Events, Hospitality, and Conference room set-up. JOB DUTIES - HOSPITALITY Coordinates events schedule with catering staff Manages supply ordering for event supplies Research new vendors, caterers and material replacement Engage with on-site suppliers Provide any follow up reporting on all event details. Help with smaller meetings when necessary or available. Job DUTIES - EVENTS Directs and oversees certain meetings and all events Gives instructions and assignments to catering staff Oversees all Food and Beverage / catering orders for events Curates aesthetically pleasing event layouts Maintains an inventory for all wine and beer selections for meeting and events Point of contact for all Event Teams Plans, executes and manages all logistics for meetings and events Monitor timelines and deadlines related to all aspects of events Provide any follow up reporting post even

Requirements

High school diploma or equivalent.
Minimum (3) years professional experience preferably in hospitality/catering industry
Event planning experience is required
Experience managing a team in a leadership role
Able to make independent decisions that conform to business needs and policy.
Strong interpersonal communication skills required.
Experience planning events / lunches /dinner events, planned menu for these meetings
Excellent organizational skills required.
Must be able to meet deadlines and complete all projects in a timely manner.
Strong attention to detail is required.
Must work well in a team environment.
Professional attire and demeanor required.
Good written communication skills.
Good problem -solving skills, with the ability and understanding of when to escalate a problem to a supervisory level.
Ability to work in a fast paced, high energy environment.
Ability to work on multiple projects simultaneously.
Professional telephone demeanor.
Ability to anticipate client’s needs for meetings and events.
Must be self-motivated with positive can do attitude.
Proven customer service skills are required in order to create, maintain and enhance customer relationships.