Hospitality Intern

Hilton Grand Vacations • Las Vegas, NV

7d

About The Position

We are a global team of memory makers, collaborators, industry leaders, innovators and so much more. We believe amazing vacations and experiences start with teams as diverse as the customers and communities we serve. At Hilton Grand Vacations, your future is bright!
The HGV Intern will participate in a ten (10) week, (June 1st – August 7th), immersive experience that will provide insight and competence into a designated Business Unit at Hilton Grand Vacations.
The program will culminate in a group presentation to a Senior Leadership panel.
This Internship opportunity does not offer relocation package.

Responsibilities

• Inventory Sales Strategy
• Understand and assist with analyzing the impact of pricing and promotional changes to sales key performance metrics
• Understand and assist with optimizing sales inventory EBITDA flow through with inventory releases, strategy and pricing
• Understand how the team translates large data insights into fact-based recommendations that allow business partners to make informed decisions
• Assist with inventory sales projects that provide improved business performance
• Business Operations
• Understand performance reports, targets, key performance indicators, and financial statistics
• Understand and assist with invoice processing from vendor setup, GL coding, submission for approval, and submission for payments
• Understand the process and assist with all tasks related to creating, analyzing, and forecasting all aspects of current and future Capital Expenditure projects
• Understand the compliance requirements for real estate license and business licenses; assist with permit applications and trackers.
• Strategic Partnership
• Support strategic initiatives by conducting research, analysis, and competitive assessments across products, markets, and customer segments
• Assist in data analysis and reporting, including building simple models, dashboards, and summaries to inform leadership decisions
• Help document and improve business processes, including intake, prioritization, and execution of initiatives
• Collaborate with cross-functional teams (Sales, Marketing, IT, Operations) to gather input and track progress on active projects
• Prepare executive-ready presentations and one-page summaries for leadership reviews
• Support pilot programs and new initiatives by tracking outcomes, identifying insights, and recommending improvements
• Assist with project coordination, including meeting notes, action items, timelines, and follow-ups
• Contribute fresh perspectives and ideas to ongoing transformation and innovation efforts
• Field Operations
• Understand Sales & Marketing Administration and Business Operations including Front Desk, Gifting Desk, Client Relations, and Sales Services (Contracts)
• Support the facilitation of Spirit of Service guest services training sessions, both in person and virtually
• Have a clear understanding of all Sales and Marketing-related Company and local guidelines, policies, and procedures that are used for the operation of the Distribution Centers
• Assist with overall cost control at Sales Center as well as back-of-house operations. Ensure Company Purchasing Policies and Procedures are adhered to
• Participates in ad-hoc projects as directed by the leadership to aid decision-making and monitor various aspects of the business
• Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, & Now
• Completes all required Company training/compliance courses as assigned
• Adheres to Company standards and maintains compliance with all policies and procedures
• Perform other related duties as assigned

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed